August 2006

Even websites without PhD designers need to marry a simple outward appearance with a more complicated set of calculations around intended audiences. The average visitor looks at one or two pages on a site and then hits the back button. Often they'll be following a search link and looking at a page buried deep in your site. They'll be there seeking out specific information and you only have about twenty seconds to pitch your site and keep them there. You need to give them a very concise description of yourself or product and you need to entice them with related material.

Any site that consists of more than three pages presents visitors with more information than they can handle. Good design works to funnel visitors to the specific content they are looking for. It's relatively easy to get a first-time visitor but successful websites keep them on your site and give them reasons to return. The key to this is defining your audience and presenting your material with them in mind.

Once you've identified your constituency and built your design, the next step is release. You don't want to pander to a potential audience, but instead converse with them. It's fine to mix different elements of your life together and to write creatively off-topic once in awhile. There are a thousand generic websites crammed full of useless bu zzphrases and unused featured. What you want is one that will have a voice, that builds a niche that no one else might ever have identified. When it comes time to produce content, forget all the slick marketing calculations you've done and let your quirkiness shine.

Syndication feeds are the lingua franca powering all the cool new websites. It doesn't matter what blogging platform you use or what operating system you're on: if your software provides an RSS feed I can mix and match it and use it to pull in content to my site.

Examples 1: Photographs: I email all of my adorable kid pictures to the photo sharing site Flickr, which then provides a syndication feed ("here"). I use a little fancy patch of coding on my website to pull in the information about the latest photos (location, caption, etc) so that I can display them on my homepage. Whenever you go to my Theo age you'll see the latest Flickr photos of him.

Example 2: Bookmarks. I also use the "social bookmarking" system with the odd name of del.icio.us. When I find a page I want to bookmark, I click a Delicious button in my browser, which opens a pop-up window. I write a description, pick a category or two and hit save. Deliciouis then provides an RSS syndication feed which I can use to pull together a list of my latest bookmarks and display it on my website. Wave a few magic wands of complication (pay no attention to the man behind the curtain!) and you have the main trick behind Quakerquaker.org.

I've simplified both examples a bit but you probably get the point. Syndication feeds are the secret behind blog readers like Bloglines and email subscription services like the one's I provide for quakerquaker.org.

New to me is the concepts around the Well-Formed Web. As described by Kevin Donahue "The layman's premise of the Well-Formed Web is that each site will have drill-down feeds - a top level feed, item specific feeds, and so on." What this means is that you don't just have one single RSS feed on a site (your latest ten posts) but RSS feeds on everything. Every category get its own unique feeds (e.g., the last ten posts about web design) and every post gets its own unique feed tracking its comments (e.g., this feed of comments from my "Introducing MartinKelley.com" post). It certainly seems a bit like overkill but computers are doing all the work and the result gives us a multi-dimensionality that we can use to pull all sorts of neat things together.