The NYTimes has a piece by an IBM employee who has largely freed himself from email by consciously using whatever social networking tool would be better at moving the conversation forward, whether it's IM, wikis, or even (gasp!) the telephone. This line stood out for me:
I have had continuing support from my management in this effort, because I’ve been able to prove how much more I can accomplish by answering a question, and posting it on a blog, for example, than I can by answering the same question over and over. I still help people, but in a more open and collaborative fashion. Other people can join in the discussions — maybe they will have a better idea than mine.This is exactly how I try to describe the blogging philosophy in the business world. Don't think of the blog as another chore that needs to be added to your already overwhelmed to-do list. Instead, think about it as another communication tool so it becomes a seamless part of your ongoing work. This will no only help work flow, but help give your blog an honesty and approachability it wouldn't have if you thought of it as simply another marketing piece.
