Hp Web Design

Client projects and tech blog posts about Hp

Discover Thyself featuring the Discern-o-Matic QuizDiscover Thyself is a "discernment" site for Quaker teens. Sponsored by Earlham College, it features resources, videos and the all-new "Discer-o-Matic Quiz."

The design is all original. We went through six rounds of the concept design mockups made up on Adobe Fireworks. Because the site is built on WordPress used as a CMS, Earlham College staff was able to add and arrange content even before the design coding began. The site uses the excellent Thematic theme, a blank template that allows for quite sophisticated designs using Action Hooks and complete CSS markup.

The most exciting element of the site is the "Discern-o-Matic" quiz, which takes users through a series of questions. At the end the questions are reorganized and presented to the user to help them understand what it is they want to do. The quiz is powered using the open-source LimeSurvey. Results are outputted via a custom PHP script that polls the LimeSurvey database and outputs in a nicely-worded and formatted WordPress results page. The templates for Lime Survey were altered to mimick the look of the rest of the site; the average user won't notice the pass-off from WordPress to Lime Survey and back to WordPress.

In hopes the quiz might go viral, individual results are saved on a unique URL. Users are invited to share their results page via Facebook.

Visit Site: http://www.discoverthyself.org
Categories: Client Sites , Educational , Facebook , Faith-Based , LimeSurvey , Nonprofit , WordPress
Tags: Wordpress Limesurvey "Earlham College" Discernment Quaker School "High School" Quiz Viral Facebook | Edit
Facebook Branding: Slim GoodbodyPopular children's entertainer/educator Slim Goodbody is one busy guy: most weekdays of the school year find him spreading the message of good health in his trademark body suit ("When a Body needs somebody there's nobody like Goodbody!").

He's been doing this work for decades now and has a vast storehouse of videos, products and fans. Slim came to me to build a branded Facebook presence.

A typical workload for a Facebook branding project is:
  • Set up the Page;
  • Coordinate with the client for a good profile graphic;
  • Adding a number of photos and videos;
  • Help set up a posting strategy;
  • Provide phone support to answer questions on best practices;
  • Give feedback on campaign (like Facebook's "Insights" stats)
For Slim, we decided to rely on Facebook's native apps as much as possible. This became especially important when Facebook shifted it's feed layout (yet again) to focus less on user streams and more on an algorithmically-determined best posts. The more integrated your site is with Facebook, the better chance your pieces will have of showing up on Fan's user streams.

We used Facebook Markup Language (FBML) to create custom Page tabs for integration with his existing online store and listing of tour dates. We would have liked to use FB's Events application but it doesn't allow for the volume of tour dates necessary to cover a busy entertainer like Slim Goodbody!

See it live: www.facebook.com/slimgoodbody
Categories: Client Sites , Educational , Facebook , Journalists & Artists , Practical 2.0
Tags: Administrators, Best Practices, Campaign Feedback, Custom Tabs, Educator, Entertainer, Events Application, Facebook, Facebook Insights, Facebook Markup Language, Fan Page, Fans, Fbml, Native Apps, Online Store, Phone Support, Posting Strategy, Profile Photo, Schools, Slim Goodbody, Tour Dates, User Streams, Videos | Edit
Categories: nonviolence | Edit
Martin Profile Picture Many Friends will know me from my active involvement in the Quaker world. I've been dubbed the "Quaker Blogfather" for my Quaker Ranter (site) blog and my work in pulling together QuakerQuaker (site), an online magazine and blogging community with over five hundred members and 10,000 visitors a month. I am also a frequent Quaker workshop leader and published writer.

I started building websites in 1995 with an award-winning Nonviolence.org hub site and was a social media pioneer when I redesigned its homepage to a blog format three years later. Before going independent as MartinKelley.com in 2006, I served on the staff of Friends General Conference (site) for eight years, where I worked in the FGC Quaker bookstore and built the Quakerfinder, FGC Gathering and youth ministry sites. I also worked for Friends Journal (site) for two years, putting select articles from their Quaker magazine online every month. Since then I've been privileged to work with Quaker organizations such as Friends World Committee for Consultation (site), Friends Council on Education (site) and Haverford Friends Meeting (site). I've done some exciting media work with the Philadelphia Penn Charter School (site) and built personal sites for well known Friends. I bring our testimony of integrity to every business transaction and when I address topics such as search engine optimization or pricing philosophy, I try to do so from a Friends perspective.

Web Design Specialties:


Categories: quaker | Edit
I follow the tech world closely. I'm not particularly interested in the who-bought-who world of venture capitalists. Instead, I'm interested in the lived world where people are adopting new ways of communicating online and the practical implications that has for small businesses and niche marketers.

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Categories: links
Tags: Links Blog, Niche Marketing, Small Business, Tech | Edit
Collected from LinkedIn:

"The list allowed me to click only three attributes, but for Martin I wanted to check them all. He is a wonderful, personable, creative person who also happens to be unflappable. I highly recommend his for web design." March 30, 2010

Tom Ferrick, Journalist/Publisher, Phlmetropolis.com
Hired Martin as a Graphic/Web Designer in 2009
Top Qualities: Great Results, Personable, Good Value.


"Martin has provided -- and continues to provide excellent service and consultation as a Web site developer. For my site on New York-based architecture and history, Mindfulwalker.com, I asked for some complex developments of and changes to a WordPress theme and the site installation. I received the service that I needed and more, and I'm very happy with the site today. Martin brings a variety of assets to his role: He is extremely knowledgeable and capable in programming and Web tools. He's also a good communicator, is very value-conscious about the service he delivers for the cost, and is understanding of client needs. Beyond this, Martin helped with some excellent tutorials as I took over the site. I plan to hire Martin again as I look forward to enhancements and additional developments for my site and business. Martin is excellent at what he does!" May 10, 2009

Susan DeMark, Journalist, Mindfulwalker.com
Hired Martin as a Graphic/Web Designer in 2007
Top qualities: Great Results, Good Value, High Integrity



"Martin provided great value in designing a website for my law practice. He was accessible and facilitated the process, despite our geographical distance, through email and telephone consultations. He was flexible in working with me to achieve what I was looking for within my budget." May 1, 2009

John Kindley, Lawyer.
Hired Martin as a Graphic/Web Designer in 2008
Top qualities: Personable, Good Value, High Integrity



"Martin is not only highly competent as a Web site developer, he's also one of the most honest and trustworthy people I've ever hired. I highly recommend Martin." April 30, 2009

James Maguire, Author, MaguireOnline.com
Hired Martin as a Graphic/Web Designer in 2006, and hired Martin more than once.
Top qualities: Great Results, Personable, Expert



"Martin has worked for our school to integrate Web 2.0 technologies into our communication materials. Martin is highly-personable and his is an expert in current technological approaches. This is a hard match to find in consultants." April 30, 2009

Michael Moulton, Technology Director, William Penn Charter School.
Hired Martin as a IT Consultant in 2007, and hired Martin more than once.
Top qualities: Personable, Expert, High Integrity.



"Martin has an outstanding grasp of everything there is to know about the internet. He is our "go-to" guy whenever we encounter something new and different, especially involving Web 2.0 and Search Engine optimization. He is also an experienced and skilled designer and has excellent PHP/CSS/HTML programming knowledge. Martin is a pleasure to work with in every respect!" May 1, 2009

Barbara Raphael, Founder/Owner, Raphael Webscapes, LLC.
Worked directly with Martin at Raphael Webscapes.
Categories: references
Tags: Architecture, Budget, Communication, Consultations, Go-To Guy, Graphic, Haddonfield, History, Honest, It Consultant, Journalist, Law Practice, Lawyer, Linkedin, New York City, Raphael Webscapes, School, Search Engine Optimization, Technology Directory, Trustworthy, Web 2.0, Web Designer, Website, Wordpress | Edit
ReadWriteWeb: Technology is Great, but Are We Forgetting to Live?I usually describe myself as a "Web Developer," but often the technical aspects of my job are the least valuable service I provide. Above it I would rank what you might call my experience as a web citizen and online publicist. I put my first website together years before upstart sites like "Google" and "Myspace" came along and I published what I later realized was a "blog" the same month the word "weblog" was coined. I help clients connect with their audiences with a mix of print content, podcasts, pictures and videos, whether delivered through the open web or specialized services like Twitter or Facebook. A better job description might be Technology Lifestyle Guru.

So it was neat to be quoted last week in ReadWriteWeb, a top-twenty blog with hundreds of thousands of readers and a syndication deal with the New York Times Technology section. The article was "Technology is Great, but Are We Forgetting to Live?" by Sarah Perez. In a section called "When Should You Disconnect?" she wrote:
The fine line between what's worth documenting and what's not is a hard one to define. We immediately assume that the most important, the biggest, the most incredible moments are those that should be recorded. But it's these very moments that are best to experience live, with our full focus. As religious-focused blogger Martin Kelley notes, "there are times where our presence is much more important than any documentation." (He had just surprised himself by reviewing the grainy, blurry photos he felt it necessary to take while watching a bride walk down the aisle. In retrospect, this was exactly the kind of moment that could have gone unrecorded.)
It's a bit ironic that for all of the tech writing I do I was cited for my personal blog, but this blurring of the line between identities is becoming more common with the web. Thanks to Sarah and ReadWriteWeb for the mention!
Categories:
Tags: Lifestyle, Nytimes, Readwriteweb, Technology | Edit
Web 2.0 tools have changed the boundary lines between techies and program staff in many nonprofits over the past few years. At least, they should have, though I know of various organizations that haven't made the conceptual leap to the new roles.

OLD SCHOOL: Webmaster

Let me explain by talking about my own changing work role. Even a few years ago, I was a paid staff webmaster. You could divide my work into two large categories. The first was techie: I managed server accounts, set up required databases, designed sites. I got into the HTML code, the PHP, the Javascript, CSS, etc.

The other was content: when program-oriented staff had new material they wanted on the website they would email it to me or walk it over. I would put in my work queue, where it might sit for weeks if it wasn't an organizational priority. When it came time to add the material I would boot up Dreamweaver, a relatively expensive program that was only accessible from my laptop and I would put the material onto the website. Needless to say, with a process like this some parts of the website never got very much attention.

At some point I start sneaking in a content management system for frequently-changed pages. This seemed very hackish and not good at first but over time I realized it greatly speeded up my turn-around time for basic text content. But the organizations I worked for still relied on the old model, where staff give the webmaster content to put up.

NEW SCHOOL: Web Developer

Nowadays I'm a web developer, a freelancer with an ever changing list of clients. I typically spend about a month putting together a site based on a content management (like this) or automatic feed system (like I did for Philadelphia's William Penn Charter School). I do a certain amount of training and while I might add a little content for testing purposes, I step back at the end of the process to let the client put the material up themselves. I'm available for questions but I'm surprised about how rarely I'm called.

Here's two examples. Steadyfootsteps is a blog by an American physical therapist in Vietnam. When we started, she didn't even have a digital camera! I gave her advice on cameras, started her on a Flickr account, set up a fairly generic Movable Type blog with some custom design elements and answered all the questions she had along the way. She went to town. She's put tons of pictures and embedded Youtube videos right in posts. Here's a non-techie who has contributed a lot to the web's content!

Penn Charter is a school that was already on Flickr and Youtube but wanted to display the content on their website in an attractive way. I pulled together all the magic of feeds and javascripts to have a media page that showcases the newest material.

They're very different sites, but in neither instance does the client contact me to add content. They rely on easy-to-use Web 2.0 services: no specialized HTML knowledge required.

NEW TOOLS, OLD MODEL

I got an email not so long ago from an old boss who manages a monthly magazine. Her site has been radically rebuilt over the years. Dreamweaver is out and content management is in. They use Drupal, which my friend Thomas T. of the Philadelphia Cultural Alliance tells me won the recent popularity contest among nonprofit techies. This is great, a definite step forward, but what confused me is that my old boss was asking me whether I would be interested in returning to my old job (the successor who oversaw the Drupal upgrade is leaving).

They still have a webmaster? They still want to funnel website material through a single person? Every staffperson there is adept at computers. If a physical therapist can figure out Flickr and Movable Type and Youtube, why can't professional print designers and editors?

My hourly rate ranges from two to five times what she'd be likely to pay, so I turned her down. But I did ask why she wanted a webmaster. Now that they're on Drupal it seems to me that they'd be better off switching from the webmaster to the web developer staffing model: hire me as a freelance consultant to do troubleshooting, staff training and the occassional special project but have the regular fulltime staff do the bulk of the content management. I'd think you'd end up with a site that's more lively and updated and that the cost would about the same, despite my higher hourly rates.

I've heard enough stories of places where secretaries have come out of the shadows to embrace content management and have helped transform websites. I'm the son of a former secretary so I know that they're often the smartest employees at any firm (if you walk into an office looking for the expert on advanced Excel features you'll surely find them sitting right there behind the receptionist desk).


FINALLY: WHAT'S UP WITH DRUPAL?

I'm trying to join the bandwagon and use Drupal for a upcoming site that will have about a dozen editors. But there's no built-in WYSIWYG editor, no little formatting icons. Sure, I myself could easily hand-code the HTML and make it look nice. But I don't want to do that. And it's unrealistic to think I'm going to teach a dozen overworked secretaries how to write in HTML. The interface needs to work more or less like Microsoft Word (as it does in Movable Type, CushyCMS, Google Docs, etc.)

Most Drupal sites I see seems from the outside like they're still old school: staff webmaster through whom most content funnels. Is this right? Because if so, this is really just an institutionalization of the content hack I did six years ago. Can anyone point me to lively, active Drupal sites whose content is being directly added by non-techie office staff? If so, how is it set up?
Categories: Drupal , Practical 2.0 , Web Design
Tags: Css, Dreamweaver, Drupal, Flickr, Javascript, Movable Type, Penn Charter, Philadelphia, Php, School, Web 2.0, Web Developer, Youtube | Edit

Last weekend I found myself with the scenario no solo web designer wants to be faced with: a dead laptop. It was eighteen months old and while it was from Hewlett Packard, a reputable company, it's always had problems over overheating. Like a lot of modern laptop makers, HP tried to pack as much processor power as they could into a sleek design that would turn eyes on the store shelf. They actually do offer some free repairs for a list of half a dozen maladies caused by overheating but not for my particular symptoms. When I have a free afternoon, a big pot of coffee and lots of music queued up I'll give them a call and see if I can talk them into fixing it.

Once upon a time having a suddenly dead computer in the middle of a bunch of big projects would have been disaster. But over the last few years I've been putting more and more of my data "in the cloud," that is: with software services that store it for me.

Email in the Cloud

I used to be a die-hard Thunderbird fan. This is Firefox's cousin, a great email client. I would take such great care transfering years of emails every time I switched machines and I spent hours building huge nested list of folders to organize archived messages. About a year ago Thunderbird ate about three months of recent messages, some quite crucial. At that time I started using Google's Gmail as backup. I set Gmail to pick up mail on my POP server and leave it there without deleting it. I set Thunderbird to leave it there for week. The result was that both messages would be picked up by both services.

After becoming familiar with Gmail I started using it more and more. I love that it doesn't have folders: you simple put all emails into a single "Archive" and let Google's search function find them when you need them.You can set up filters, which act as saved searches, and I have these set up for active clients.

Why I'm happy now: I can log into Gmail from any machine anywhere. No recent emails are lost on my old machine.

Project Management in the Cloud

I use the fabulous Remember the Milk (RTM) to keep track of projects and critical to-do items. Like Gmail I can access it from any computer. While messing around setting up backup computers has set me back about ten days, I still know what I need to do and when I need to do it. I can review it and give clients renewed timelines.

An additional advantage to using Remember the Milk and Gmail together is the ability to link to emails. Every email in Gmail gets its own URL and every saved "filter" search gets its own URL. If there's an email I want to act on in two weeks, I set up a Remember the Mail task. Each task has a optional field for URLs so I put the the email's Gmail URL in there and archive the email so I don't have to think about it (part of the Getting Things Done strategy). Two weeks later RTM tells me it's time to act on that email and I follow the link directly there, do whatever action I need to do and mark it complete in RTM.

Project Notes in the Cloud

I long ago started keeping notes for individual projects in the most excellent Backpack service. You can store notes, emails, pictures and just about anything in Backpack and have it available from any computer. You can easily share notes with others, a feature I frequently use to create client cheatsheets for using the sites I've built. Now that I use Gmail and it's URL feature, I put a link to the client's Gmail history right on top of each page. Very cool!

Another life saver is that I splurge for the upgraded account that gives me secure server access and I keep my password lists in Backpack. There's a slight security risk but it's probably smaller than keeping it on a laptop that could be swiped out of my bag. And right now I can log into all of my services from a new machine.

Keeping the Money Flowing from Clouds

The latest Web 2.0 love of my life is Freshbooks, a service that keeps track of your clients, your hours and puts together great invoices you can mail to them. I'm so much more professional because of them (no more hand written invoices in Word!) and when it's billing time I can quickly see how many unbilled hours I've worked on each project and bang!-bang!-band! send the invoices right out. Because the data is online, I was able to bill a client despite the dead computer, providing my exact hours, a detailed list of what I had done, etc.

Others

Calendar: I always go back and forth between loving Google Calendar and the calendar built into Backpack. Because I can never make up my mind I've used ICal feeds to cross-link them so they're both synced to one another. I can now use whichever is most convenient (or whichever I'm more in the mood to use!) to add and review entries.

Photos: Most of the photos I've taken over the past four years are still sitting on my dead laptop waiting for me to find a way to get them off of the harddrive. As tragic as it would be to loose them, 903 of my favorite photos are stored on my Flickr account. And because I emailed most of them to Flickr via Gmail most of those are also stored on Gmail. I will do everything I can to get those lost photos but the worst case scenario is that I will be stuck with "only" those 900.

Your Examples?

I'd love to hear how others are using "the cloud" as real-time backup.

Categories: Practical 2.0 , Windows to Mac
Tags: Calendar, Flickr, Freshbooks, Gmail, Hp, Laptop, Remember The Milk | Edit
Martin Kelley's work has been featured by top newspapers and tech blogs. He has given workshops and presentations on educational and Web 2.0 themes. He is available for speaking engagements and freelance writing.


Publications/Media

ReadWriteWeb (republished on NYTimes.com), Technology is Great but Are We Forgetting to Live?, January 22, 2009. Quote and citation. Read more.

Web 2.0 Mashups and Niche Aggregators, published by the O'Reilly Media Shortcuts Series. Commissioned author.

Quakers in the Blogosphere (PDF), Western Friend/Friends Bulletin, February-March 2006, editorial features Quakerquaker.org.

FGConnections, The Witness of Our Lost Twenty-Somethings, Spring 2005. Author.

Friends Journal, "The World Is Hungry for What We've Tasted," October 2006. Author.

Beliefnet.com, "Best Spiritual Blogs," August 2006. Cited QuakerQuaker.org.

Waging War on War, Washington Post, profile of a number of peace groups including Nonviolence.org.

Not Your Father's Antiwar Movement (subscription required), Atlantic Monthly, cited Nonviolence.org.

USAToday, Missiles Aren't the Answer, featured Op-Ed, November 16th, 1998. Author.

Iraqi Crisis Increases Activity on Peace Network, a major New York Times profile of Nonviolence.org, February 21, 1998.


Fellowships

Friends Institute Fellowship, Philadelphia Yearly Meeting, for work on Nonviolence.org (1996).

Pickett Endowment for Quaker Leadership, helped support 2005-2006 activities that led to the creation of QuakerQuaker.org.

Categories: Martin | Edit

Martin has had twenty years of experience in the non-profit world. Much of that work has consisted of educating staff in the use of online technologies, publicizing the organization's work, and staying in closer touch with supporters and donors. The new era of social media is presenting even more opportunities and challenges: Martin can help your organization navigate these changes and rethink the relationship between program staff and websites.

  • What kind of software should we consider for our website redesign?
  • Should we start an organizational blog?
  • How interactive do we really want to be?
  • Who's going to do what work?
  • Facebook? MySpace? YouTube? How should we react to these?

Martin has worked with over two dozen non-profit organizations so he knows that the most important questions aren't technological but social: who makes changes, what's the work flow, how does work load change. Martin's practical experience in the non-profit world means he'll give practical advice: not just a solution that might work, but one that does work and is used.

Please contact Martin if you are interested in arranging a consultation.

See also:

Categories: Consulting
Tags: Donors, Facebook, Nonprofit, Social Media, Supporters, Youtube | Edit
Martin Profile PictureMartin Kelley is a web designer in the Philadelphia area. Here's the story of his evolution from activist book editor to social media marketer to a magazine editor!

Categories: Martin
Tags: Alternative Press, Book Editor, Economics, Editing, Email, History, Independent Bookstores, Journalism, Music, New Society Publishers, Peace Groups, Philadelphia, Pictures, Quaker, Small Business, Social Media, Typesetting, Web Design | Edit

Categories: | Edit

Martin has given workshops and panel presentations on tech issues and on renewal movements in the Religious Society of Friends.

Biographies

TECH:
Martin Kelley is a Philadelphia area web designer who has been building online communities since 1995. An early adopter of user-created media, he was blogging in 1997 and picks up every social media service. In 2008 O'Reilly Media published "Web 2.0 Mashups and Niche Aggregators," his first published tech publication. A professional web developer and consultant, he builds sites and writes about tech issues on MartinKelley.com.

QUAKER:
Martin Kelley is a Philadelphia-area Friend with a love out of outreach and ministry and a passion for looking afresh at Friends' testimonies, language and practices. He is editor of Friends Journal, a monthly Quaker magazine, and publisher of the online community site, QuakerQuaker.org. An early adopter of user-created media, Martin has been building online communities since 1995; in 2008 O'Reilly Media published "Web 2.0 Mashups and Niche Aggregators." He writes about tech issues on MartinKelley.com and spirituality at QuakerRanter.org.

Upcoming Speaking Engagements:

Past Workshops and Presentations

2011:

Speaker, Abington Friends Meeting, "Lessons on Vocal Ministry from Early Friends," talk given at First-day school adult class. Jenkintown, Pa., November 6, 2011.

Class guest, Earlham School of Religion. "Writing for Today's Media Market" taught by J Brent Bill. May 24, 2011. Richmond, Ind. via video.

Panelist, Pacific Northwest Quarterly Meeting, "Simplicity, Integrity, Clarity: What is Plain Speech Today?" Washington State via video. April 16, 2011.


2010:

Speaker, Philadelphia Yearly Meeting, "Finding Fellowship Between Friends Through the Internet," part of the "Friends 2.0: New Tools for Our Faith" speaker series. Arch Street Meetinghouse following Interim Meeting sessions, Philadelphia, Pa. September 11, 2010.

Panel Speaker, Writer's Conference sponsored by Quakers Uniting in Publications. Richmond, Ind., via video. April 2010.

Associate Teacher, Pendle Hill, for a weekend workshop "Convergent Friends and the New Monastics." Pendle Hill Conference Center. Wallingford, Pa. May 2010.


2009:

Speaker, "An Introduction to Convergent Friends." Salem Quarter Meeting. Greenwich, N.J. September 13, 2009.

Facilitator, "Friends Testimonies, What Canst Thou Say?" Two-part session. Young Friends Summer Gathering (Philadelphia Yearly Meeting). Camp Onas, Ottsville, Pa. August 25, 2009.

Co-leader, "Reclaiming the Power of Primitive Quakerism." Weekend workshop. Ben Lomond Friends Center. Ben Lomond, Calif. February 2009.

Presenter, "Friends Schools and Web 2.0" (video). Panel discussion for Friends Council on Education. At Germantown Friends School, Philadelphia, Pa.. January 2009.


2007:

Presenter, Religion and Technology Teachers Peer Network (Friends Council on Education). Center City Philadelphia, Pa., December 2007. Also available as Google Slideshow Presentation

Co-presenter, with C Wess Daniels, for a panel on the Convergent Friends movement. Ohio Yearly Meeting annual sessions. Barnesville, Ohio, August 2007.


2006:

Teacher, "Quakerism 101". four-session course for Moorestown Friends Meeting. Moorestown, N.J. October -November 8, 2006.

Co-faciliator, On Fire: Renewing Quakerism Through a Covergence of Friends. Interest group, FGC Gathering. Tacoma, Wash., July 3, 2006.

Invited Guest, Quakerism classes, William Penn Charter School. Philadelphia, Pa.. April 2006.

Leader, Food for Fire weekend workshop, New York Yearly Meeting's Powell House conference center. Old Chatham, N.Y. February 2006.


2005:

Co-leader, Strangers to the Covenant (five sessions), workshop for high-school Friends, FGC Gathering. Normal, Ill., July 2005.


2004:

Teacher, Quakerism 101 (six sessions), Medford Friends Meeting. Medford, N.J. September-November, 2004.


2003:

Teacher, "Living in the Light" Quakerism 101 course (one session), Central Philadelphia Friends Meeting. Philadelphia, Pa. March 2003.

See also: Publications and Media List

Contact

Email: martink@martinkelley.com
Phone: (609) 365-0123

Categories: speaker | Edit
Nick Watts is a piano instructor in the Oaklyn/Collingswood area of Camden County, South Jersey and wanted to advertise his services online. Be sure to check out the Entertainment page for music samples. I used Box.net to allow Nick to upload his own songs any times he wants!

Visit Site: Nick Watts Piano.

Categories: Client Sites , Educational , Journalists & Artists , Local , Movable Type , Small Business
Tags: Camden County, Collingswood, Instructor, Music, Musician, Nick Watts, Oaklyn, Piano, Small Business, South Jersey | Edit

Via 37Signal's Signals vs. Noise blog I came across a fascinating post written by Brian Fling of Blue last year on pricing a project. I'd like to talk about it and to explain my own philosophy. First a extended quote from Brian:

I find it funny... in a sad sort of way, that we often start out our partnership with bluffing, no one saying what they are really thinking... how much they are willing to pay and how much it should cost... Though every book I've read on the topic of pricing says to never ever ballpark, I have a tendency to do so. If they can't disclose the budget I typically try to start throwing a few numbers from previous projects to help gauge the scope of what we are talking about, call it a good faith effort to start the discussion... While this is very awkward part of the discussion it is almost always followed by candor. It's as if once someone starts telling the truth, it opens a door that can't be closed.

I completely agree that candor is the only way to work with clients. Maybe it's the Quaker influence: we reportedly pioneered fixed pricing back when everyone haggled, with the philosophy that charging true costs were the only honest way of doing business. My official rates and contact page includes my list of "typical costs" -- essentially these are the "ballpark estimates" that Brian talks about.

When I put together estimates I base it on my best-guess informed estimates. I start by tabulating the client's requested features and determining how I'll achieve them. I then estimate how long it will take me to implement each feature and use that to determine a first-guess for project cost. I then compare it to past projects, to make sure I'm being realistic. I know myself well enough to know I always want to underestimate costs--I usually like the project and want to make it affordable to clients!--so I do force myself a reality check that usually ends up adding a few hours to the estimate.

When I put together my official estimate I try to guess where potential bottlenecks might happen. Sometimes these are technical issues and something they're more social. For example, a client might be very particular about the design and the back-and-forth can take longer than expected. If I think anything like this might happen I mention it in the estimate. Sometimes as we work through the details of a feature I'll learn that the client wants some enhancement that we hadn't talked about previously and which I didn't factor into the estimate.

When I do see a particular part of the work taking longer than expected I flag it with the client. I try to keep them informed that this will add to total costs. In many cases, clients have been happy to go with the extra work: I simply want to make sure that we both are aware that the estimate is changing before the work happens.

I charge by the hour rather than on a per-project basis since I find it to be a much more open business model. Brian Fling's post agrees:

The problem [with per-project billing is that] one way or another somebody loses, either the client pays too much, meaning paying more than it's market value, or the vendor eats into their profit... One benefits to hourly billing is the client is responsible for increases of scope, protecting the vendor and the customer. If the project is completed early the client pays less, protecting the client. This puts the onus on both parties to communicate regularly and work more effectively.

I have very little overhead: a home office, laptop and DSL. This means my rates are very competitive (one client described it as "less than plumbers and electricians charge, more than the kid who mows the lawn"). Being very careful with estimates mean that I often communicate a lot with clients before I "start the clock." I've often worked with them a few hours before the estimate is in and we're moving forward and of course some of this un-billed work doesn't result in a job.

Putting together fabulous websites is fun work. It's very much a back-and-forth process with clients, and it's often impossible to know just what the site will look like and just how it will work until the site actually launches. Half of my clientele have never had websites before, making the work even more interesting! It's my professional responsibility to make sure I work with clients to foresee costs, dream big, but most of all to be open and honest about costs as the process unfolds.

Categories: MartinKelley.com , Practical 2.0
Tags: Blog, Budget, Good Faith, Partnership, Philosophy | Edit
It's not necessary to develop your own Web 2.0 software infrastructure to create an independent Web 2.0-powered community online. It's far simpler to set a standard for your community to use on exisiting networks and then to use Yahoo Pipes to pull it together.

I decided on about a dozen categories to use with my DIY blog aggregator (QuakerQuaker). I only want to pull in posts that are being generated for my site by community members so we use a community identifier, a unique prefix that isn't likely to be used by others.

This post will show you how to pull in tagged feeds from three sources: the Del.icio.us social bookmarking system, the Flickr photo sharing site and Google Blog Search.

Step 1: Pick a community designator

I've been using the community name followed by a dot. The prefix goes in front of category description to make a set of unique tags for the aggregator. When someone wants to add something for the site they tag it with this "community.category" tag. In my example, when someone wants to list a new Quaker blog they use "quaker.blog", "quaker" being the community name, "blog" being the category name for the "New Blogs" page.

Step 2: Collect the community prefix and category name in Pipes

You begin by going into Pipes and pulling over two text inputs: one for the community prefix, the other for the specific category.

Step 3: Construct these into tags

Now use the "String Concatenation" module to turn this into the "community.category" model. The community input goes into the top slot, a dot is the second slot and the category input goes into the last slot.

Now, when you have a tag in Flickr with a dot in it, Flickr automatically removes it in the resultant RSS feed. So with Flickr you want your tag to be "communitycategory" without a dot. Simple enough: just pull another "String Concatenation" module onto your Pipes work space. It should look the same except that it won't have the middle slot with the dot.

Step 4: Turn these tags into RSS URLs

Pull three "URLBuilder" modules into Pipes, one for each of the services we're going to query. For the Base, use the non-tag specific part of the URL that each service uses for its RSS feeds. Here they are:

Del.icio.ushttp://del.icio.us/rss/tag
Flickrhttp://api.flickr.com/services/feeds
Google Blog Searchhttp://blogsearch.google.com

Under path elements, put the correct tag: for Del.icio.us and Google it should be the community.category tag, for Flickr the dot-less communitycategory tag.

Step 5: Fetch and Dedupe

Fetch is the Pipes module that pulls in URLs and outputs RSS feeds. It can also combine them. Send each URLBuilder output into the same Fetch routine.

Since it's possible that you'll might have duplicate posts, use the "Unique" module to deduplicate entries by URL. Through a little trial and error I've determined that in cases of duplicates, feeds lower in the Fetch list trump those higher. In the actual Pipe powering my aggregator I pull a second Del.icio.us feed: my own. I have that as the last entry in the Fetch list so that I can personally override every other input.

Step 6: Sort by Date

With experimentation it seems like Pipes orders the output entries by descending date, which is probably what you want. But I want to show how Pipes can work with "dc" data, the "Dublin Core" model that allows you to extend standard RSS feeds (see yesterday's post for more on this).

Google Blog Search and Del.icio.us feeds use the "dc:date" field to record the time when the post was made. Flickr uses "dc:date.Taken" to pass on the photograph's metadata about when it was taken. Pipes' "Rename" module lets you copy both fields into one you create (I've simply used "date"), which you can then run through its "Sort" module. Again, it's a moot point since Pipes seems to do this automatically. But it's good to know how to manipulate and rename "dc" data if only because many PHP parsers have trouble laying it out on a webpage.

Update: it's all moot: according to a ZDNet blog, "Pipes now automatically appends a pubDate tag to any RSS feed that has any of the other allowable date tags." This is nice: no need to hack the date every time you want to make a Pipe!

Step 7: Output

The final step for any Pipe is the "Pipe Output" module.

In action

You can see this published Pipe here, and copy and play with it yourself. The result lets you build an RSS feed based on the two inputs.

Categories: Practical 2.0 , RSS Syndication
Tags: Category Description, Delicious, Flickr, Google, Photo Sharing, Social Bookmarking, Yahoo | Edit
A few weeks ago, Yahoo unveiled a new mash-up service called Pipes. It's sophisticated AJAX-powered graphical interface lets you pull in XML feeds, combine them, filter them and output the result as a customized RSS feed. I've recently used it to create specialized events pages for my blog aggregator. In this series of posts I'll show you how it's done. Each post will be one part of the puzzle.

The first tutorial shows how to pull in a Del.icio.us feed.

Step 1: Input tags

The Del.icio.us social bookmarking system runs much of my aggregator: users see a post they like and bookmark it in Del.icio.us with a special tag.

The first step in Pipes is to collect the input (right). Pull the "Text Input" module (above) onto your Pipes work space. This lets you collect user input. Give it both a name and a prompt. In most instances it's fine that these be the same as the prompt won't be visible in the end. It's good to put something down in Debug for later on in the Pipes process.

Step 2: Construct the RSS call

We take our two input tags and use them to construct an URL by using the "URLBuilder". The base URL is Del.icio.us's RSS feed (http://del.icio.us/rss/). The URL builder adds the user input then the tag input to give us a valid URL (http://del.icio.us/rss/user/tag/).

Step 4: Grab the feed

Yahoo Pipes' "Fetch" module takes that URL input and turns it into an RSS feed. Shown to the right is Fetch with the final "Pipe Output".

See it in action

You can see how this fits together by going to my Del.icio.us Sample page on Pipes. You can make a copy and play with it yourself. Add "&user=username&tag=tagname&_render=rss" to that URL and you've made it a feed.

Okay so I've turned a Del.icio.us RSS feed into... a Yahoo Pipes RSS feed with identical input and output. Well, we're only getting started. Our input tags can be reused for other searches and spliced together inside of a more elaborate Pipe. That's where the fun starts and I'll get there soon.

The other advantage of sending things through Pipes is that we can easily rename fields. Del.icio.us, Flickr and other services often extend RSS standards by including metadata in "dc" fields, an abbreviation for the Dublin Core standards extension. A recent entry from my Del.icio.us feed includes this:

     <dc:creator>martin_kelley</dc:creator>
<dc:date>2007-03-15T05:18:53Z</dc:date>
<dc:subject>tech tech.design</dc:subject>

Standard PHP parsers like MagpieRSS and SimplePie often have trouble pulling dc data. With Pipes you can rename the fields you like; in theory that should make them more accessible to the parsers. You can also combine fields and use Pipes' Regex module to operate on them with regular expressions.

Categories: Practical 2.0 , RSS Syndication
Tags: Aggregators, Ajax, Delicious, Graphical Interface, Input Module, Input Tags, Instances, Mash, Pipes, Puzzle, Social Bookmarking | Edit
Whenever I talk with fellow web designers, the issue of "SEO" invariably comes up. That's techie slang for "search engine optimization," of course, that black science of making sure Google lists your site higher than your competitors. Over the years a small army of shady characters have tried to game the search engine results.

I've always thought such tricks were pathetic and bound to lose over the long term. Search engines want to feature good sites. It's in their best interest to make sure the sites listed are the ones people want to see. A search engine that returns unsatisfactory results quickly becomes a has-been in the search engine competition. So as soon as a site such as Google notices some new SEO trick is skewing the rankings they tweak their secret search algorithm to fix the SEO loophole.

Just Give Google the Content It Loves

In theory it's easy to make Google, Yahoo, MSN and the other big search engines happy: give potential visitors site they'll want to visit. Forget the tricks and spend your time putting together an amazing site. Search engines like text, so write, write, write.

I'm looking to join a web design house, which means I've been interviewing with slick web developers lately and whenever they ask me the best way to increase SEO for their clients, I tell them to start a blog. They look at me like I'm an idiot but it's absolutely true: two blog posts a week will end up being over 100 pages of pure content. All of these sites full of Flash animation get you nowhere with Google.

Just a note that any kind of text-rich web system can achieve many of the same results--blogs are just the easiest way yet to get content on your site.

Presenting What You Already Have: Blog your Water Cooler Chat

When I talk to people about starting a corporate blog they quickly start telling me how much work it will be. Bah and Humbug--your company's life is probably already filled with bloggable material!

I used to work in a bookstore where I did most of the customer service, much of it by email. About two or three times a week I'd get a particularly intriguing query and would spend a little time researching an answer (mostly by looking through the indexes of our books and searching the arcane sites of our niche). This research didn't always pan out to a book sale, but it marked our bookstore as a place to get answers and gave us a competitive advantage over Amazon and its ilk. Each of my email answers could have easily been reformatted to become a blog post. By the end of a year, I'm sure the volume coming from these obscure searches would be quite high (see yesterday's Long Tail Strategy post on the HitTail blog for an account of how attention to search engine's one-hit-wonders helped achieve a widespread keyword dominance).

Whenever something new happens that breaks you out of your routine, think about whether it's bloggable. At the bookstore, a new book would come in and we'd spend ten minutes talking about it. That conversation reached half-a-dozen people at most. In that same ten minutes we could have written up a blog post saying much the same thing.

Last Spring a controversial article appeared in the local newspaper that tangentially involved my employer. That morning my workmates gathered together in the reception area for the better part of an hour trading opinions and wisecracks. After about five minutes of this, I slipped back to my office and wrote my opinions and wisecracks down into my blog. I hit post and came back to the reception area--to find my workmates still blathering on, natch. My post reached hundreds and took no more time out of the work day than the reception pontifications.

Humans are social animals. We're always blogging. It's just that most of the time we're doing it verbally around the water cooler with three other people. Learn to type it in and you've got yourself a high-volume blog that will add invaluable content and SEO magic to your site.

Mix up your content: Tag Your Site

Lastly, a point to webmasters: it usually pays to think about ways to re-package your content. My most recently experience of this was tagifying my personal blog over at "QuakerRanter.org." Every time I post there a Movable Type plugin fishes out the key words in the article and lists them afterwards as tags. These tags are all linked in such a way that results send the term through the site's search engine to give back an on-the-fly index page of all the posts where I've used that term.

Tags are like categories except they pick up everything we talk about (when we use them aggressively at least, and especially when we automate them). We don't necessarily know the categories that our potential audience might be searching for and tagifying our sites increases our keyword outreach exponentially. My personal blog has 239 entries but 3,860 pages according to Google. It's the parsed out and re-packaged content that accounts for all of this extra volume. This doesn't increase traffic by that nearly that much, but last month about 30% of my Google visits came from these tag indexes. More on the mechanics of this on my post about the tagging.

Categories: Beyond SEO
Tags: Google Yahoo, Loophole, Search Algorithm, Search Engine Optimization, Search Engine Results, Search Engines, Seo, Yahoo | Edit
Every web designer under the sun talks about search engine optimization (SEO), but it amazes me to see how often basic principles are ignored. I'm in-between jobs right now, which means I'm spending a lot of time looking at potential employers' websites. I've decided to start a series of posts on SEO myths and realities that will talk about designing for maximum visibility.

I'm not going to focus on any of the underhanded tricks to fool search engines into listing an inappropriate page. Google hates this kind of tactic and so do I. You get visits for having good content. Good search rankings are based on good content and the best way to boost your content is to present your page in a way that lets both humans and search engines find the content they want. Part one is on website analysis and tracking.

Don't assume that your website is easy to navigate. One of the neatest things about the web is that we have instant feedback on use. With just a little tracking we can see what pages people are looking at, how they're finding our site and what they're doing once they're here.

Javascript Trackers:

My most advanced sites are currently using four different tracking methods. Most utilize javascript "bugs," tiny snippets of code that send individual results to an advanced software tracking system. I put the code inside a Moveable Type "Modules Template" which is automatically imported to all pages. Installing a new system is as easy as cutting-and-pasting the javascript into the Template and rebuilding the site.

AXS Visitors Tracking System
This software installs on your server but don't let that scare you: this is one of the easiest installations I've ever seen. AXS gives you great charts of usage: you can narrow it specific pages on your site, or even particular search engines or search phrases.

There's also a option to view the lastest traffic by visitor. I love watching this! You can see how individuals are using the site and where they're navigating. I've been able to identify different types of visitors this way and understand the complexity of the audience.

It doesn't seem like AXS is not being developed anymore. The latest stable version came out over two years go, which is a shame.

HitTail
This service watches search-engine links and makes recommendations for new keywords. I wrote about this service yesterday in Blogging for the Long Tail.

Reeferss.com
This is a simple simple bit of software. Like every other tracking system it keeps track of referrers: search engines and websites that bring traffic to your site. But unlike the others that's all it does. Why care then? It provides a real-time RSS feed of these visitors. I bring the feed into my "Netvibes" page (a customized start page, see below) and scan the results multiple times a day.

Google Analytics
The internet's gatekeeper bought the Urchin analytics company in April 2005 and relaunched the product as Google Analytics shortly thereafter. This is becoming an essential tracker. It's free and it's powerful, though I haven't been as impressed by it as others have. See its Wiki page for more.

Internet Trackers:

It's easy to find out what people are saying about you online.

Technorati
This service tracks blogs but you don't need to have a blog to use it, for Technorati will tell you where blogs are linking. Give it your URLs (or those of your competitors!) and you'll know whenever a blogger puts in a link to you. You can also give it keywords and find out when a blog uses them.

Google Blog Search
Google can also let you follow blog references or keyword mentions on the blogs. Google will also track beyond blogs of course. Type "site:www.yourdomain.com" into the main Google search page and you'll see who's linking to your site (or to the competition). There are lots of other services that track blogs and mentions--Sphere, Bloglines, etc. They all have different strengths so try them and see what you think.

Feedburner
The best RSS massager has always focused on ways to track your RSS feed. They've recently introduced page tracking software too. It looks great but I just installed it this week. I still have to see if it's as good as Feedburner's other offerings.

Keeping on top of this flow of data:

It's easy to get overwhelmed by all of this information. Most of the tracking services provide RSS feeds (See The Wonders of RSS Feeds for an intro). I use Netvibes, a customized start page, to pull these all together into a single page that I can scan every morning. Here's a screenshot of part of my Netvibes tracking page--the full page currently shows fourteen tracking feeds on one screen:

So why is tracking important to SEO?

With tracking you find out what people are looking for on the internet. This helps you create pages and services that people will want to find. You might be surprised to see what they're already finding on your site. Some examples:

  • Analyzing one site, I noticed that few pages I thought were obscure were bringing in high Google traffic. I looked at these pages again and realized they did a good job of describing the company's mission. I consequently redesigned the site homepage to feature them and I made sure that those pages contained direct links to its most important services.
  • When I started work for another client I looked at their site and suspected that they're most important articles were not being seen--visitors had to click through about four times to get to them. Six months of tracking confirmed my hunch and gave me the hard data to convince the executive director that we made some small modifications to the design. Having this strong content linked right off the homepage helped bring in Google traffic.
Categories: Analytics , Beyond SEO
Tags: Design, Google, Maximum Visibility, Myths And Realities, Search Engine Optimization, Seo | Edit

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