Member Groups Web Design

Client projects and tech blog posts about Member Groups

I'd like to talk today about social media and nonprofits. I've had a couple of interesting projects lately helping nonprofits put together Facebook Pages, LinkedIn Groups and Twitter sites. I think this is an exciting way to reach out to audience members.

Today: Email Lists

Over the last few years we've focused on email lists. We all have big email lists--tens of thousands of users, segmented all sorts of different ways. We send out dozens of emails a week and they end up seeming not spam.

Facebook Pages

A new era is coming with social media. A big change is Facebook Pages. These are geared toward advertisers although you don't need to have a Facebook advertising campaign to use them. In March 2009, Facebook redesigned Pages to act much more like typical user profiles: there's a wall, there's an activity stream, and you can associate different applications with them.

Two things about Pages are exciting. One is the activity stream. People who sign up as "fans" of your Page see what you're putting out in their individual stream. They'll log into Facebook and see that messages like "Jen just got engaged!" or "Joe is having a bad hair day" and that your organization is having some great event coming up this weekend. You're seen in the association of happy news from their friends. It's different from a spammish email because it's coming in with the context of their friends, which is very powerful for publicity.

The other nice thing about Facebook Pages is that they're public. A lot of portions of Facebook aren't but making Pages public means you can point to them from your website or other social media campaigns.

I think Facebook fan groups are going to be the new email list. They are the way we'll be able to reach out to people. I'm very excited about this because there's all sorts of easy multimedia possibilities. You can integrate with Youtube, with Twitter, with podcasts, etc., embedded for fans of your Facebook page to see as it's happening. This is much more exciting than some of the emails that we send out. They are also more interactive because fans can post things on your fan walls so you can have conversations on your sites.

Intimate, immediate, engaging

What the smart nonprofits are going to be doing is a lot of posting in a style that's authentic and intimate and less worried about being slick than we've typically been.

What I would love to see nonprofits doing is to get serious about video. I'm not talking about fancy video, hauling in videographers for six months shooting a three minute slick commercial. Get an inexpensitve video recorder and start doing five minute interviews with the people your organization serves. This will differ depending on your organization's focus. One advantage to simple videos is that you can convince even the busiest of your interviewees to take out a few minutes. You make these videos and post them to Youtube, Vimeo or directly to Facebook video. It doesn't matter where they hosted but you'll have to make sure they're embedded on your Facebook fan page.

Building our Facebook Fan Page

How to direct? You can direct in the emails you're sending out or through other sources. Twitter is a great way of directing people to what's happening: you send out a 140-character "tweet" with an interesting tease about the video you've produced and a link to the Facebook fan page.

The whole goal is to get Facebook fans. Once you're in as a fan, you show up in their activity streams. All the fans get to see the events you're organizing, the videos. If you have extra tickets to an upcoming event, post about it because people will see it immediately. It's a wonderful way to reach people quickly in a way that's not as intrusive as email (I suspect a lot of younger users are actually checking their Facebook homepage more often than their emails!).

The New Nonprofit Outreach

I'd love to see a lot more of these intimate, almost home-made videos going up on Facebook fan pages and using fan pages as a way of connecting with people. We can think of these as the new email list.

I would strongly encourage nonprofits to use all of these these media to reinforce their message and to find new ways to reach their audiences in a much more engaging, intimate way.

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Martin Kelley is a web developer and social media consultant specializing in nonprofits. This post is a loose transcription of his video, Nonprofits and Social Media. This essay is also available on the MartinKelley.com Facebook fan page.

Categories: Facebook , Niche Marketing , Practical 2.0
Tags: Activity Stream, Email, Facebook, Linkedin, Nonprofit, Outreach, Pages, Profits, Twitter, Youtube | Edit
Martin Profile PictureMartin Kelley is a web designer in the Philadelphia area. Here's the story of his evolution from activist book editor to social media marketer to a magazine editor!

Categories: Martin
Tags: Alternative Press, Book Editor, Economics, Editing, Email, History, Independent Bookstores, Journalism, Music, New Society Publishers, Peace Groups, Philadelphia, Pictures, Quaker, Small Business, Social Media, Typesetting, Web Design | Edit

When Nonviolence.org morphed into a blog
An early edition of "Nonviolence Web Upfront," which debuted December 29, 1997.
I started Nonviolence.org in late 1995 as a place to publicize the work of the US peace movement which was not getting out to a wide (or a young) audience. I built and maintained the websites of a few dozen hosted groups (including the War Resisters League, Fellowship of Reconciliation and Pax Christi USA) but I quickly realized that the Nonviolence.org homepage itself could be used for more than just as a place to put links to member groups. I realized I could highlight the articles I thought should get more publicity, whether on or off the Nonviolence.org domain. The homepage adapted into what is now a recognizable blog format on November 13, 1997 when I re-named the homepage "Nonviolence Web Upfront" and started posting links to interesting articles from Nonviolence.org member groups. In response to a comment the other day I wondered how that fit in with the evolution of blogging. I was shocked to learn from Wikipedia's that the term "weblog" wasn't coined until December of that year. I think is less a coincidence than a confirmation that many of us were trying to figure out a format for sharing the web with others. Below is an excerpt from the email announcement for "Nonviolence Web Upfront." The reliable Archive.org has index of Upfront's second week, whose feature was a guest piece by John Steitz, Is the Nonviolence Web a Movement Half-Way House that sounds eerily similar to recent discussions on Quaker Ranter.

Here's the email announcement that coincided with Upfront's debut:

NONVIOLENCE WEB NEWS, by Martin Kelley Week of December 29, 1997

CONTENTS
Introducing "Nonviolence Web Upfront"
New Procedures
New Website #1: SERPAJ
New Website #2: Stop the Cassini Flyby
Two Awards
Numbers Available Upon Request
Weekly Visitor Counts

With my travelling and holiday schedule, it's been hard to keep regular NVWeb News updates coming along, but it's been a great month and there's a lot. I'm especially proud of the continuing evolution of what I'm now calling "Nonviolence Web Upfront," seen by 1800-2200 people a month!

----------
INTRODUCING "NONVIOLENCE WEB UPFRONT"
The new magazine format of the NVWeb's homepage has been needing a name. It needed to mentioned the "Nonviolence Web" and I wanted it to imply that it was the site's homepage (sometimes referred to as a "frontpage") and that it contained material taken from the sites of the NVWeb.

So the name is "Nonviolence Web Upfront" and a trip to http://www.nonviolence.org will see that spelled out big on top of the weekly-updated articles.

There's also an archive of the weekly installments found at the bottom of NVWeb Upfront. It's quite a good collection already!

Now that this is moving forward, I encourage everyone to think about how they might contribute articles. If you write an interesting opinion piece, essay, or story that you think would fit, send it along to me. For example, "War Toys: Re-Action-ist Figures" FOR's Vincent Romano's piece from the Nov. 27 edition, was an essay he had already written and made a good complimentary piece for the YouthPeace Week special. But don't worry about themes: NVWeb Upfront is meant not only to be timely but to show the breadth of the nonviolence movement, so send your pieces along!

Categories: MartinKelley.com
Tags: Cassini, Interesting Articles, Martin Kelley, Member Groups, Nonviolence Web, Org Web, Pax Christi Usa, Peace Movement, Quaker, Web, Wikipedia | Edit
This essay was originally written in 1995.

IT'S HARD TO IGNORE the sorry shape of the social change community. The signs of a collapsed movement are everywhere. Organizations are closing, cutting back, laying off staff, and dropping the frequency of their magazines.

On top of this, the basic resources we've depended on are getting scarcer. Paper prices and postage prices are going up. Direct mail solicitations are for many economically-unfeasible now. With every abandoned mailing list, with every discontinued peace fair, we're losing the infrastructure that used to nourish the whole movement.

Here in Philadelphia, the last few years have seen food coops close, peace organizations lay off staff, and the bookstores discontinue their political titles. I've been meeting people only a half-generation younger than I who aren't aware of the basic organizing principles that the movement has built up over the years and who don't know the meanings of Greenham Common or the Clamshell Alliance

Like many of you, I'm not giving up. We can't just abandon our work because it's becoming more difficult. We need to struggle to find creative ways of getting our message out there and communicating with others. What we need is a new media.

The Promise of the Web

The Web's revolution is it's incredibly minimal costs. Fifteen dollars a month gets you a homepage. As an editor at New Society Publishers (1991-1996), I've always had to worry whether we'd lose money on a particular editorial project, and it sometimes seemed a rule of thumb that what excited me wouldn't sell. With the Web, we don't have to worry if an idea isn't popular because we're not putting the same level of resources into each publication.

Never before has publishing been so cheap. Just about anyone can do it. You don't need a particularly fast or fancy computer to put Web pages online. And you don't have to worry about distribution: if someone sets their Web browser to your address, they'll get you "product" instantly.

All the forces pushing movement publishing over the edge of financial insolvency disappear when we go online. Switching to the Web is a matter of keeping our words in print. The Web is the latest invention to open up the distribution of words by birthing new medias. The printing press begat modern book publishing just as the photocopier begat zine culture. The Web can likewise spawn a media where words can flourish with less capital than ever before.

Advertising Each Other

The problem with the Web is not accessibility, but rather being heard above the noise. People generally find your website in two ways. The first is that they see your web address in your newsletter, get on their computers and look you up; this of course only gets you your own people. The second way is through links.

Links take you from one website to another. Webpage designers try to get linked from sites of similar interest to theirs, hoping the readers of the other site will follow the link to their webpage. This bouncing from site to site is called surfing, and it's the main way around the web.

Linking is a very primitive art nowadays. The Nonviolence Web has internal links that actively invite readers to explore the whole NV-Web. Everytime someone comes into the NV-Web through a member group, they will be inticed to stay and discover the other groups. By putting social change groups together in one place, we can have a much-more dynamic cross-referencing. Think of it as the equivalent of trading mailing lists in that we can all share those web surfers who find any one of us.

In the web world as in the real one, cooperation helps us all. If you're an activist group doing work on nonviolent social change then contact us and we'll put your words online. For free. If you have your own website already, then let's talk about how we can crosslink you with other groups working on nonviolent social change.

Come explore the Nonviolence Web and let us get you connected. Come join our revolution.

In peace,

Martin Kelley

Categories: MartinKelley.com , Niche Marketing , Web Design
Tags: Bookstores, Direct Mail, Greenham Common, Infrastructure, Mail Solicitations, Peace Organizations, Political Titles, Postage Prices | Edit

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