Org Web Web Design

Client projects and tech blog posts about Org Web

Tract Association of FriendsThe Tract Association is venerable Quaker publisher dating back to the early part of the Nineteenth Century. They had a website but wanted a new one built with a content management system that would allow for easier editing. The new site is built in WordPress. Befitting the organization's ethos, the site is relatively plain but there's a lot going on underneath the surface.

Many people use the site to print out copies of the tracts. There's a special print stylesheet--created by the template designer and customized by me--that means print-outs of these pages will be very clean and uncluttered, perfect for personal photocopying. Many of the tracts are also available as PDFs through Scribd and there's a interface in the WordPress dashboard to allow embedding of these in the sidebar.

Categories: Client Sites , Faith-Based , WordPress | Edit

One of the big bits of tech news yesterday was a leaked slide showing that Yahoo was closing down Del.icio.us, the social bookmarking system that helped define. Yahoo must not do Twitter because it took them till today to finally respond. They now say that Del.icio.us doesn't fit their strategy and that they will be selling it.

Do we care? Should we care? When it started in 2003, Del.icio.us was something innovative and quirky. It helped teach us that our online behavior didn't need to be secret and locked away on our hard drives but could be shared. Indicating that you thought a website was worthy of a bookmark could be a recommendation to friends. Even people bookmarking a site was an indication of it's real world value. For us techies, Del.icio.us opened our eyes up to a world where everything could be an RSS feed and in 2006 I jiggered the social aspects to create a human-powered editorial aggregator QuakerQuaker.org.

When Yahoo bought it we were all a bit nervous but it seemed like a good move. Yahoo could bring server resources and a userbase and take Del.icio.us to the next level. When corporate decided to rename it Delicious.com, it stripped the quirkiness but perhaps signaled a willingness to take this more into the masses.

Diigo Import
Screenshot of my revived
Diigo account, showing
Delicious imports.

Alas, it didn't turn out that way. Delicious settled in and stopped innovating. Eventually the founder left Yahoo. Things got so bad that it seemed exciting when it essentially got a design make-over a few years ago. Competing services sprang up but none were different enough to make many of change our habits.

So yesterday's news is perhaps a good thing. I've been looking at those other services. Diigo.com looks really fabulous. I tried it when it launched in 2006 but wrote it off at the time as a Delicious clone with high ambitions. But they've been working hard. They're onto version five now and they've been adding the kind of cool features that an independent Delicious might have pursued.

For example, you can add a note to a webpage that you're bookmarking and then send a special URL with the site and note. They make it really easy to Twitter this. Last night I bookmarked and tweeted about an online radio service I've been using:

Listening to a lot of Radio Paradise lately. Good background work music, interesting selections: diigo.com/0e8gw

That Diigo link will take you to Radio Paradise's homepage with the note I added. That's really useful.

Diigo just a few moments ago put out a Transition to Diigo FAQ. Exporting from Delicious is really easy and importing it to Diigo is easy too--though not instant, it was about twelve hours. I'm confident enough about Diigo that I've upgraded to the $40/year Premium account--partly chipping in since I imagine they're being hit with lots of new accounts today.

Categories: Practical 2.0
Tags: Del.Icio.Us Delicious Diigo Yahoo | Edit
Metropolis - Philadelphia News and Journalism

Metropolis is a "news, analysis and commentary" site from veteran Philadelphia reporter Tom Ferrick (Wikipedia). An alum of The Philadelphia Inquirer, Tom's spent the last half-dozen years talking to everyone who will listen about the future of print and Philly news. He's done talking and is showing what can be done on a budget budget. From "This is Metropolis," the lead article:

Local newspapers, TV and radio stations are retreating from in-depth coverage of regional news either due to economic or audience considerations.

The retreat has been gradual, but no one expects it to stop. The company that owns the region's largest newspapers - the Inquirer and Daily News - is in bankruptcy. The size of the editorial staffs at the papers continues to shrink. The prognosis for metro dailies here and elsewhere is not good. The journalism practiced by these papers is still robust, but the economic model that has sustained it is eroding. If these traditional sources of news falter or fail what will take their place?

The site was built in Movable Type. The most prominent feature is the slideshow display of featured articles. Tom has seen a similar effect on another journalism site and a search found the "Sliding Horizontal Banner Rotator" at Active Den, a great site to purchase pre-built Flash files. Movable Type entries are outfitted with custom fields to enter images and links. Movable Type then creates a custom XML file for the "Main Stories" feed, which is then picked up and displayed by the Flash banner. In addition, the site uses Google Adsense to provide income.

Visit: Philadelphia Metropolis

Categories: Client Sites , Custom Design , Journalists & Artists , Local , Movable Type
Tags: Active Den, Bloggers, Flash, Google Adsense, Journalism, Metropolis, Movable Type, Newspaper, Philadelphia, Phlmetropolis, Tom Ferrick, Xml | Edit
One of the great things about Web 2.0 is the empowerment of average users. With Twitter and Facebook pages, individuals can now respond back to companies and organizations with a few strokes of the keyboard. Google's recently entered the fray with an intriguing project called Sidewiki. Once again, companies and nonprofits interested in managing their online brands need to be aware of the new medium and how to track it.

What is Sidewiki?
Google started its sidewiki project in September 2009. It's a sidebar that can attach to any page on the internet via the Google Toolbar. Users gain the ability to comment on any page on the internet. Google uses a ranking system based on votes and various algorithms to determine the order of the comments.

When a user of the Google Toolbar visits a page with Sidewiki notes they see a small blue button of the left side of the page with two white chevrons (see screenshot on the right). Clicking on this opens the Sidewiki sidebar. Here they will see comments left by previous visitors. They are be able to add their own comments.

Visionaries have long dreamed of a web with this kind of two-way communication but similar sidebar commenting systems have failed to gain enough momentum to become viable. If this were just another venture-capital-fueled attempt, it would be something marketers could ignore unless and until it became widely used. But with Google behind Sidewiki, it's a service we need to take seriously from the start.

Users Talking Back
When we put together websites, we get to control the message of our little corner of the internet--we have the final say on the material we present. If Sidewiki becomes popular, this will no longer be true. Fans, disgruntled employees and competitors can all start marking up our sites--yikes! But those brands that have embraced the Web 2.0 model will love another place where they can interact with their audience. Today's marketing goal is mindshare--how much of a user's attention span can you win over. The more you get visitors to think about your brand or your message, the more likely that they will buy or recommend your product or service. You need to be active on whatever online channel your audience is using.

Watching the Conversations
What's a good brand manager to do? The first thing is to make sure you have the latest version of Google Toolbar installed on your working browser (get it here) and that you have the Sidewiki service enabled (I've started a Sidewiki for this entry so if it's working you'll see the blue button in your browser).

Brand Management
Google allows website owners the first comment. If you are registered as the owner of a site via Google Webmaster Tools, then you get first say: when you post to the Sidewiki of a page you control, Google gives you the top spot. This is very good. Should you do it?

Probably not. At least not yet. I don't see people using Sidewiki yet. Most websites still don't have any comments. Even Google's projects often fail to gain traction and there's no guarantee that Sidewiki will take off. If your page doesn't have any comments, I wouldn't recommend that you make the first. If there are no Sidewiki entries, the blue button won't be there and visitors probably won't even think to comment.

If you notice that a visitor has started a Sidewiki for your site by leaving a comment, then it's time to log into your Google Webmasters account and leave an official welcome message. Even though you're second to the conversation, you will get first position thanks to your ownership of the website.

The introductory note should briefly welcome visitors. It will appear alongside your website so there's no need to repeat your mission statement, but it is a place where you can give helpful navigation tips and stress any actionable items that the casual visitor might miss. You might consider inviting visitors to sign up for your site's email list, for example.

The Future
Users can tie their Sidewiki comments into Twitter and Facebook accounts. They can leave video comments. If the service takes off there will surely be a mini-industry built around comment optimization. Spammers will get hard at work to game the system. But none is really happening now. Despite a bit of fear-mongering on marketing blogs, Google Sidewiki is a long ways away from being something to lose sleep over. 

More Information:


Categories: Practical 2.0
Tags: Algorithm, Attention Economy, Brand Management, Brand Manager, Comments, Competitors, Conversation, Facebook, Fans, Google, Google Toolbar, Google Webmaster Tools, Marketing, Mindshare, Sidewiki, Techcrunch, Twitter, Web 2.0, Wikipedia | Edit
Categories: nonviolence | Edit
Martin Profile Picture Many Friends will know me from my active involvement in the Quaker world. I've been dubbed the "Quaker Blogfather" for my Quaker Ranter (site) blog and my work in pulling together QuakerQuaker (site), an online magazine and blogging community with over five hundred members and 10,000 visitors a month. I am also a frequent Quaker workshop leader and published writer.

I started building websites in 1995 with an award-winning Nonviolence.org hub site and was a social media pioneer when I redesigned its homepage to a blog format three years later. Before going independent as MartinKelley.com in 2006, I served on the staff of Friends General Conference (site) for eight years, where I worked in the FGC Quaker bookstore and built the Quakerfinder, FGC Gathering and youth ministry sites. I also worked for Friends Journal (site) for two years, putting select articles from their Quaker magazine online every month. Since then I've been privileged to work with Quaker organizations such as Friends World Committee for Consultation (site), Friends Council on Education (site) and Haverford Friends Meeting (site). I've done some exciting media work with the Philadelphia Penn Charter School (site) and built personal sites for well known Friends. I bring our testimony of integrity to every business transaction and when I address topics such as search engine optimization or pricing philosophy, I try to do so from a Friends perspective.

Web Design Specialties:


Categories: quaker | Edit

I'd like to talk today about social media and nonprofits. I've had a couple of interesting projects lately helping nonprofits put together Facebook Pages, LinkedIn Groups and Twitter sites. I think this is an exciting way to reach out to audience members.

Today: Email Lists

Over the last few years we've focused on email lists. We all have big email lists--tens of thousands of users, segmented all sorts of different ways. We send out dozens of emails a week and they end up seeming not spam.

Facebook Pages

A new era is coming with social media. A big change is Facebook Pages. These are geared toward advertisers although you don't need to have a Facebook advertising campaign to use them. In March 2009, Facebook redesigned Pages to act much more like typical user profiles: there's a wall, there's an activity stream, and you can associate different applications with them.

Two things about Pages are exciting. One is the activity stream. People who sign up as "fans" of your Page see what you're putting out in their individual stream. They'll log into Facebook and see that messages like "Jen just got engaged!" or "Joe is having a bad hair day" and that your organization is having some great event coming up this weekend. You're seen in the association of happy news from their friends. It's different from a spammish email because it's coming in with the context of their friends, which is very powerful for publicity.

The other nice thing about Facebook Pages is that they're public. A lot of portions of Facebook aren't but making Pages public means you can point to them from your website or other social media campaigns.

I think Facebook fan groups are going to be the new email list. They are the way we'll be able to reach out to people. I'm very excited about this because there's all sorts of easy multimedia possibilities. You can integrate with Youtube, with Twitter, with podcasts, etc., embedded for fans of your Facebook page to see as it's happening. This is much more exciting than some of the emails that we send out. They are also more interactive because fans can post things on your fan walls so you can have conversations on your sites.

Intimate, immediate, engaging

What the smart nonprofits are going to be doing is a lot of posting in a style that's authentic and intimate and less worried about being slick than we've typically been.

What I would love to see nonprofits doing is to get serious about video. I'm not talking about fancy video, hauling in videographers for six months shooting a three minute slick commercial. Get an inexpensitve video recorder and start doing five minute interviews with the people your organization serves. This will differ depending on your organization's focus. One advantage to simple videos is that you can convince even the busiest of your interviewees to take out a few minutes. You make these videos and post them to Youtube, Vimeo or directly to Facebook video. It doesn't matter where they hosted but you'll have to make sure they're embedded on your Facebook fan page.

Building our Facebook Fan Page

How to direct? You can direct in the emails you're sending out or through other sources. Twitter is a great way of directing people to what's happening: you send out a 140-character "tweet" with an interesting tease about the video you've produced and a link to the Facebook fan page.

The whole goal is to get Facebook fans. Once you're in as a fan, you show up in their activity streams. All the fans get to see the events you're organizing, the videos. If you have extra tickets to an upcoming event, post about it because people will see it immediately. It's a wonderful way to reach people quickly in a way that's not as intrusive as email (I suspect a lot of younger users are actually checking their Facebook homepage more often than their emails!).

The New Nonprofit Outreach

I'd love to see a lot more of these intimate, almost home-made videos going up on Facebook fan pages and using fan pages as a way of connecting with people. We can think of these as the new email list.

I would strongly encourage nonprofits to use all of these these media to reinforce their message and to find new ways to reach their audiences in a much more engaging, intimate way.

--------------

Martin Kelley is a web developer and social media consultant specializing in nonprofits. This post is a loose transcription of his video, Nonprofits and Social Media. This essay is also available on the MartinKelley.com Facebook fan page.

Categories: Facebook , Niche Marketing , Practical 2.0
Tags: Activity Stream, Email, Facebook, Linkedin, Nonprofit, Outreach, Pages, Profits, Twitter, Youtube | Edit

Over on my O'Reilly Media blog, I've written "Will Facebook (all but) replace corporate websites?," a look at where I think the third-party social media websites are going. Here's a taste:

The goal of most websites is to extended the interaction with the visitor beyond this one visit: we seek to sell them a product, join our mailing list, buy tickets to our event or subscribe to us in a news reader. Facebook is quickly becoming the most important email list and news reader. If it continues to innovate (and borrow ideas from innovative competitors) it could quickly become a major commercial portal as well. As its adoption rate climbs within the ranks of our target audiences, it becomes an effective way to extend visitor relationship and build more intimate brand identities.

This will change company's interactions with customers, who will start to expect and then demand real-time interaction. This can take many forms--status updates, calendars, videos--but the emphasis will be on immediacy. The style will shift from slickly-produced mass marketing to a one-on-one responsive back and forth. Smart marketers will think less in terms of selling and more in terms of relationship building. Analytics and constantly-rolling A/B tests will give us a near real-time gauge with which to measure the success of these relationships. The recession is bringing a new urgency for measurable results and might actually help shift corporate and non-profit budgets away from high-price opinions and toward this new style of social-network-mediated marketing.

It will be interesting to see how organizations adapt to social media's evolving role.



Categories: Analytics , Facebook , Niche Marketing , Web Design
Tags: A/B Testing, Analyytics, Corporate, Customer Relationships, Facebook, Marketing, Oreilly, Real Time, Social Media, Websites | Edit
This Quaker meeting sits along Philadelphia's Main Line suburbs and is making special efforts at outreach. They wanted a design refresh that would allow the heads of committees direct access to their section of the websites. With multiple log-ins and high content needs, we went with the Drupal content management system, which has become the CMS of choice for many non-profits.

The design is built from scratch with obvious nods to the Facebook look-and-feel: we wanted something that would seem both familiar and fresh to the young professional crowd that is this meeting's most obvious target audience.

Visit: Haverfordfriendsmeeting.org
Categories: Client Sites , Custom Design , Drupal , Faith-Based , Nonprofit
Tags: Church, Content Management System, Design, Drupal, Facebook, Friends, Haverford, Philadelphia, Professional, Web | Edit
ReadWriteWeb: Technology is Great, but Are We Forgetting to Live?I usually describe myself as a "Web Developer," but often the technical aspects of my job are the least valuable service I provide. Above it I would rank what you might call my experience as a web citizen and online publicist. I put my first website together years before upstart sites like "Google" and "Myspace" came along and I published what I later realized was a "blog" the same month the word "weblog" was coined. I help clients connect with their audiences with a mix of print content, podcasts, pictures and videos, whether delivered through the open web or specialized services like Twitter or Facebook. A better job description might be Technology Lifestyle Guru.

So it was neat to be quoted last week in ReadWriteWeb, a top-twenty blog with hundreds of thousands of readers and a syndication deal with the New York Times Technology section. The article was "Technology is Great, but Are We Forgetting to Live?" by Sarah Perez. In a section called "When Should You Disconnect?" she wrote:
The fine line between what's worth documenting and what's not is a hard one to define. We immediately assume that the most important, the biggest, the most incredible moments are those that should be recorded. But it's these very moments that are best to experience live, with our full focus. As religious-focused blogger Martin Kelley notes, "there are times where our presence is much more important than any documentation." (He had just surprised himself by reviewing the grainy, blurry photos he felt it necessary to take while watching a bride walk down the aisle. In retrospect, this was exactly the kind of moment that could have gone unrecorded.)
It's a bit ironic that for all of the tech writing I do I was cited for my personal blog, but this blurring of the line between identities is becoming more common with the web. Thanks to Sarah and ReadWriteWeb for the mention!
Categories:
Tags: Lifestyle, Nytimes, Readwriteweb, Technology | Edit
screen-shotMy Twitter followers will know I've been slightly obsessed by Google's new browser, Chrome, since word leaked that it was going to be released today (Tues, Sept 2). I've been hitting reload on the download site fairly obsessively. A few minutes ago my persistence was rewarded and I'm writing to you all from the new browser (here's the official release announcement).

Why a New Browser?!?

Before I begin, let me recommend the Google Chrome online comic book for those with tech interests. Google does a good job explaining why they've joined the browser wars. At first glance it seems a needless move: they already fund much of the development on the open source Firefox browser. But Firefox, like Microsoft Internet Explorer and every other browser, is built around certain assumptions about how browsers process applications. Google is starting from scratch and thinking about the browser as an operating system running increasingly sophisticated applications (like Gmail). Chrome separates memory process and internet permissions in new ways.

Obviously, Google is going after Microsoft (the initial release of Chrome is Windows only)--not just its browser but its Vista operating system as well. With the expansion of high speed internet access and so-called "cloud computing," functions that used to require stand-alone clients can now be handled inside the browser. Email has probably become the most widely adopted browser applications but you can also do things photo editing and video recording through the browser. Google knows that once an application is running inside a browser, the operating system doesn't matter. Gmail works equally fine from Vista, Mac OS X, or Linux.

It is in Google's strategic interest to advance the state of browser technology and they do that with Chrome. But it is in the interest that everyone have access to these latest innovations and that all browsers can run the most sophisticated applications Google engineers can put together. So Chrome is open source and Google invites other browsers to incorporate many of its features.

First Thoughts on the Product:

The download was quick and easy (of course).

I was surprised that when installing it only offered to import my MS Internet Explorer bookmarks. My most complete and up-to-date bookmark list is in Firefox (synced among my operating systems by the excellent Foxmarks extension).

I went pretty immediately to Gmail. Google says they've rewritten a lot of the background rendering code from scratch and I was expecting to see instantaneous loading. Frankly, it seemed to load as quickly as it does in Firefox. Any apparent speed increase isn't immediately obvious (this is a testament to how fast they've managed to get it to load in all browsers).

speed-dialThe interface is very simplified: few buttons, tabs up top, no status bar. There's a lot of surprises here, like an automatically generated page with thumbnails of your most frequently visited sites (see image, right), an idea borrowed from Opera browser's "Speed Dial" feature (available through to Firefox users through the Speed Dial extension).

gmail-as-app You can also "Create application shortcuts" which turn services such as Gmail into client-like applications that sit on your desktop (screenshot right). Open them up from here and the normal location bar and browser buttons are gone.

There's a lot more to explore here. It's obvious that Google has put a lot of thought into this. I'm not going to dismiss any feature or oddity too quickly. They helped a lot of us rethink how we organize email using a single "Archive" folder instead of the elaborately-maintained folder hierarchy. Google actually have put out a number of half-baked and under-supported services (Froogle and Google Checkout come most immediately to mind) but it's clear that the Google Chrome browser is a very serious initiative by the company.

Will I Use It?

The big question, right? Actually, I won't use it much for now. For one thing, I'm a Mac user. I have a Windows XP virtual machine running most of the time courtesy of VMWare's Fusion. I'm sure Google has set a high priority to make Mac OS X and Linux versions of Chrome--they're whole strategy rests on this being woven into the browser lingua franca that keeps Microsoft's Vista at bay, remember?, but until that time Chrome won't be my natural first choice.

But I'm also going to miss my Firefox extensions. I forgot that the web has lots of ads (Adblock Plus). And I don't like the extra clutter of Gmail without Better Gmail 2 (just the "Folders4Gmail" feature of the latter saves my eye more scanning time than any speed tweak Chrome delivers). And these days the Web Developers Toolbar, Lastpass, FireFTP extensions are pretty essential to my work day.

But if a native Mac version was released? And if Firefox extensions started being rewritten for Chrome? I just flipped back to my regular browser to check something and even after an hour with Chrome, Firefox felt so heavy and clunky. It is possible to see Chrome could a serious contender for my attention.
Categories: Practical 2.0
Tags: Bookmarks, Browser, Firefox, Fireftp, Gmail, Google, Google Chrome, Internet Explorer, Lastpass, Linux, Mac Os, Opera, Twitter, Vista | Edit
Web 2.0 tools have changed the boundary lines between techies and program staff in many nonprofits over the past few years. At least, they should have, though I know of various organizations that haven't made the conceptual leap to the new roles.

OLD SCHOOL: Webmaster

Let me explain by talking about my own changing work role. Even a few years ago, I was a paid staff webmaster. You could divide my work into two large categories. The first was techie: I managed server accounts, set up required databases, designed sites. I got into the HTML code, the PHP, the Javascript, CSS, etc.

The other was content: when program-oriented staff had new material they wanted on the website they would email it to me or walk it over. I would put in my work queue, where it might sit for weeks if it wasn't an organizational priority. When it came time to add the material I would boot up Dreamweaver, a relatively expensive program that was only accessible from my laptop and I would put the material onto the website. Needless to say, with a process like this some parts of the website never got very much attention.

At some point I start sneaking in a content management system for frequently-changed pages. This seemed very hackish and not good at first but over time I realized it greatly speeded up my turn-around time for basic text content. But the organizations I worked for still relied on the old model, where staff give the webmaster content to put up.

NEW SCHOOL: Web Developer

Nowadays I'm a web developer, a freelancer with an ever changing list of clients. I typically spend about a month putting together a site based on a content management (like this) or automatic feed system (like I did for Philadelphia's William Penn Charter School). I do a certain amount of training and while I might add a little content for testing purposes, I step back at the end of the process to let the client put the material up themselves. I'm available for questions but I'm surprised about how rarely I'm called.

Here's two examples. Steadyfootsteps is a blog by an American physical therapist in Vietnam. When we started, she didn't even have a digital camera! I gave her advice on cameras, started her on a Flickr account, set up a fairly generic Movable Type blog with some custom design elements and answered all the questions she had along the way. She went to town. She's put tons of pictures and embedded Youtube videos right in posts. Here's a non-techie who has contributed a lot to the web's content!

Penn Charter is a school that was already on Flickr and Youtube but wanted to display the content on their website in an attractive way. I pulled together all the magic of feeds and javascripts to have a media page that showcases the newest material.

They're very different sites, but in neither instance does the client contact me to add content. They rely on easy-to-use Web 2.0 services: no specialized HTML knowledge required.

NEW TOOLS, OLD MODEL

I got an email not so long ago from an old boss who manages a monthly magazine. Her site has been radically rebuilt over the years. Dreamweaver is out and content management is in. They use Drupal, which my friend Thomas T. of the Philadelphia Cultural Alliance tells me won the recent popularity contest among nonprofit techies. This is great, a definite step forward, but what confused me is that my old boss was asking me whether I would be interested in returning to my old job (the successor who oversaw the Drupal upgrade is leaving).

They still have a webmaster? They still want to funnel website material through a single person? Every staffperson there is adept at computers. If a physical therapist can figure out Flickr and Movable Type and Youtube, why can't professional print designers and editors?

My hourly rate ranges from two to five times what she'd be likely to pay, so I turned her down. But I did ask why she wanted a webmaster. Now that they're on Drupal it seems to me that they'd be better off switching from the webmaster to the web developer staffing model: hire me as a freelance consultant to do troubleshooting, staff training and the occassional special project but have the regular fulltime staff do the bulk of the content management. I'd think you'd end up with a site that's more lively and updated and that the cost would about the same, despite my higher hourly rates.

I've heard enough stories of places where secretaries have come out of the shadows to embrace content management and have helped transform websites. I'm the son of a former secretary so I know that they're often the smartest employees at any firm (if you walk into an office looking for the expert on advanced Excel features you'll surely find them sitting right there behind the receptionist desk).


FINALLY: WHAT'S UP WITH DRUPAL?

I'm trying to join the bandwagon and use Drupal for a upcoming site that will have about a dozen editors. But there's no built-in WYSIWYG editor, no little formatting icons. Sure, I myself could easily hand-code the HTML and make it look nice. But I don't want to do that. And it's unrealistic to think I'm going to teach a dozen overworked secretaries how to write in HTML. The interface needs to work more or less like Microsoft Word (as it does in Movable Type, CushyCMS, Google Docs, etc.)

Most Drupal sites I see seems from the outside like they're still old school: staff webmaster through whom most content funnels. Is this right? Because if so, this is really just an institutionalization of the content hack I did six years ago. Can anyone point me to lively, active Drupal sites whose content is being directly added by non-techie office staff? If so, how is it set up?
Categories: Drupal , Practical 2.0 , Web Design
Tags: Css, Dreamweaver, Drupal, Flickr, Javascript, Movable Type, Penn Charter, Philadelphia, Php, School, Web 2.0, Web Developer, Youtube | Edit

Last weekend I found myself with the scenario no solo web designer wants to be faced with: a dead laptop. It was eighteen months old and while it was from Hewlett Packard, a reputable company, it's always had problems over overheating. Like a lot of modern laptop makers, HP tried to pack as much processor power as they could into a sleek design that would turn eyes on the store shelf. They actually do offer some free repairs for a list of half a dozen maladies caused by overheating but not for my particular symptoms. When I have a free afternoon, a big pot of coffee and lots of music queued up I'll give them a call and see if I can talk them into fixing it.

Once upon a time having a suddenly dead computer in the middle of a bunch of big projects would have been disaster. But over the last few years I've been putting more and more of my data "in the cloud," that is: with software services that store it for me.

Email in the Cloud

I used to be a die-hard Thunderbird fan. This is Firefox's cousin, a great email client. I would take such great care transfering years of emails every time I switched machines and I spent hours building huge nested list of folders to organize archived messages. About a year ago Thunderbird ate about three months of recent messages, some quite crucial. At that time I started using Google's Gmail as backup. I set Gmail to pick up mail on my POP server and leave it there without deleting it. I set Thunderbird to leave it there for week. The result was that both messages would be picked up by both services.

After becoming familiar with Gmail I started using it more and more. I love that it doesn't have folders: you simple put all emails into a single "Archive" and let Google's search function find them when you need them.You can set up filters, which act as saved searches, and I have these set up for active clients.

Why I'm happy now: I can log into Gmail from any machine anywhere. No recent emails are lost on my old machine.

Project Management in the Cloud

I use the fabulous Remember the Milk (RTM) to keep track of projects and critical to-do items. Like Gmail I can access it from any computer. While messing around setting up backup computers has set me back about ten days, I still know what I need to do and when I need to do it. I can review it and give clients renewed timelines.

An additional advantage to using Remember the Milk and Gmail together is the ability to link to emails. Every email in Gmail gets its own URL and every saved "filter" search gets its own URL. If there's an email I want to act on in two weeks, I set up a Remember the Mail task. Each task has a optional field for URLs so I put the the email's Gmail URL in there and archive the email so I don't have to think about it (part of the Getting Things Done strategy). Two weeks later RTM tells me it's time to act on that email and I follow the link directly there, do whatever action I need to do and mark it complete in RTM.

Project Notes in the Cloud

I long ago started keeping notes for individual projects in the most excellent Backpack service. You can store notes, emails, pictures and just about anything in Backpack and have it available from any computer. You can easily share notes with others, a feature I frequently use to create client cheatsheets for using the sites I've built. Now that I use Gmail and it's URL feature, I put a link to the client's Gmail history right on top of each page. Very cool!

Another life saver is that I splurge for the upgraded account that gives me secure server access and I keep my password lists in Backpack. There's a slight security risk but it's probably smaller than keeping it on a laptop that could be swiped out of my bag. And right now I can log into all of my services from a new machine.

Keeping the Money Flowing from Clouds

The latest Web 2.0 love of my life is Freshbooks, a service that keeps track of your clients, your hours and puts together great invoices you can mail to them. I'm so much more professional because of them (no more hand written invoices in Word!) and when it's billing time I can quickly see how many unbilled hours I've worked on each project and bang!-bang!-band! send the invoices right out. Because the data is online, I was able to bill a client despite the dead computer, providing my exact hours, a detailed list of what I had done, etc.

Others

Calendar: I always go back and forth between loving Google Calendar and the calendar built into Backpack. Because I can never make up my mind I've used ICal feeds to cross-link them so they're both synced to one another. I can now use whichever is most convenient (or whichever I'm more in the mood to use!) to add and review entries.

Photos: Most of the photos I've taken over the past four years are still sitting on my dead laptop waiting for me to find a way to get them off of the harddrive. As tragic as it would be to loose them, 903 of my favorite photos are stored on my Flickr account. And because I emailed most of them to Flickr via Gmail most of those are also stored on Gmail. I will do everything I can to get those lost photos but the worst case scenario is that I will be stuck with "only" those 900.

Your Examples?

I'd love to hear how others are using "the cloud" as real-time backup.

Categories: Practical 2.0 , Windows to Mac
Tags: Calendar, Flickr, Freshbooks, Gmail, Hp, Laptop, Remember The Milk | Edit

Martin has worked with over two dozen nonprofit organizations, often serving as webmaster and internet evangelist:

A.J. Muste Memorial Institute
American Friends Service Committee
Center on Conscience and War
Cornerstone Fellowship, Galloway NJ
Council of Parishes of Southern New Jersey
Episcopal Peace Fellowship
Fellowship of Reconciliation
Friends Council on Education
Friends General Conference
Friends Institute
Friends Journal
Haverford (PA) Friends Meeting
Haddonfield Foundation
Global Network for Nonviolence
Indymedia.org
International Nanny Association
Jewish Peace Fellowship
Lutheran Peace Fellowship
National Campaign for a Peace Tax Fund
Nepal Foundation
New Society Educational Foundation
New Society Publishers
Nonviolence.org
O'Reilly Media
Pax Christi USA
Pendle Hill Conference Center
Pennsylvania Ballet
Philadelphia Nanny Network
Philadelphia Yearly Meeting
Raphael Webscapes, LLC
QuakerQuaker.org
Salem County Special Services School District
Skipping Stones Magazine
Slim Goodbody Productions
Steady Footsteps
Syracuse Cultural Workers
Training for Change
United Farm Workers of America, AFL-CIO
Urban Land Institute / Philadelphia
Veterans for Peace
War Resisters League
William Penn Charter School
World Game Institute
Young Friends North America

Categories: Consulting
Tags: A.J. Muste, Council Of Parishes, Episcopal Peace Fellowship, Fellowship Of Reconciliation, Indymedia, International Nanny Association, Jewish Peace Fellowship, Lutheran Peace Fellowship, New Society Publishers, Non-Profit, O'Reilly Media, Peace Tax Fund, Pendle Hill, Philadelphia Yearly Meeting, United Farm Workers, Urban Land Institute, Veterans For Peace, World Game Institute, Young Friends North America | Edit
Martin Kelley's work has been featured by top newspapers and tech blogs. He has given workshops and presentations on educational and Web 2.0 themes. He is available for speaking engagements and freelance writing.


Publications/Media

ReadWriteWeb (republished on NYTimes.com), Technology is Great but Are We Forgetting to Live?, January 22, 2009. Quote and citation. Read more.

Web 2.0 Mashups and Niche Aggregators, published by the O'Reilly Media Shortcuts Series. Commissioned author.

Quakers in the Blogosphere (PDF), Western Friend/Friends Bulletin, February-March 2006, editorial features Quakerquaker.org.

FGConnections, The Witness of Our Lost Twenty-Somethings, Spring 2005. Author.

Friends Journal, "The World Is Hungry for What We've Tasted," October 2006. Author.

Beliefnet.com, "Best Spiritual Blogs," August 2006. Cited QuakerQuaker.org.

Waging War on War, Washington Post, profile of a number of peace groups including Nonviolence.org.

Not Your Father's Antiwar Movement (subscription required), Atlantic Monthly, cited Nonviolence.org.

USAToday, Missiles Aren't the Answer, featured Op-Ed, November 16th, 1998. Author.

Iraqi Crisis Increases Activity on Peace Network, a major New York Times profile of Nonviolence.org, February 21, 1998.


Fellowships

Friends Institute Fellowship, Philadelphia Yearly Meeting, for work on Nonviolence.org (1996).

Pickett Endowment for Quaker Leadership, helped support 2005-2006 activities that led to the creation of QuakerQuaker.org.

Categories: Martin | Edit

Martin has had twenty years of experience in the non-profit world. Much of that work has consisted of educating staff in the use of online technologies, publicizing the organization's work, and staying in closer touch with supporters and donors. The new era of social media is presenting even more opportunities and challenges: Martin can help your organization navigate these changes and rethink the relationship between program staff and websites.

  • What kind of software should we consider for our website redesign?
  • Should we start an organizational blog?
  • How interactive do we really want to be?
  • Who's going to do what work?
  • Facebook? MySpace? YouTube? How should we react to these?

Martin has worked with over two dozen non-profit organizations so he knows that the most important questions aren't technological but social: who makes changes, what's the work flow, how does work load change. Martin's practical experience in the non-profit world means he'll give practical advice: not just a solution that might work, but one that does work and is used.

Please contact Martin if you are interested in arranging a consultation.

See also:

Categories: Consulting
Tags: Donors, Facebook, Nonprofit, Social Media, Supporters, Youtube | Edit

I like websites that are clean and easy to use. I don't like designs that are so artsy and look-at-me cool that no one can figure out how to get around. A good design reflects the personality of the business or author and builds on their brand image.

It's easy to put up a website where I put up all the content and nothing ever changes. But what excites me is when I can teach clients how to easily update and expand their site on their own. Do you know how easy it is to be able to email photos up to a website? Or to go to your website, hit "edit me" and add items to a calendar?


Many of my sites have an "Edit Me" button for super-easy editing.
Most of my clients aren't programmers and don't want to be. They have businesses to run, or articles to write, or conferences to organize. It's my job to install the software and do the background magic to make a website easy to use and update. If you can use email then you can update one of my websites. It's really that easy.

I can take your website from a dream to a finished reality in just a few weeks. I can help you register a domain, I can host it and I can load it with the design and features you want. The first consultation is free: if you're in South Jersey or the Philadelphia area we can meet in person, otherwise we can talk by phone. I pull together our conversation into a proposal with cost estimates and a list of options that you can choose. 

More

The Design Blog has lots of posts about my design philosophy and guesses as to where the social media are headed.

Categories: Web Design
Tags: Clean, Flickr, Movable Type, Philosophy, Web Design, Wordpress | Edit
Martin Profile PictureMartin Kelley is a web designer in the Philadelphia area. Here's the story of his evolution from activist book editor to social media marketer to a magazine editor!

Categories: Martin
Tags: Alternative Press, Book Editor, Economics, Editing, Email, History, Independent Bookstores, Journalism, Music, New Society Publishers, Peace Groups, Philadelphia, Pictures, Quaker, Small Business, Social Media, Typesetting, Web Design | Edit

Categories: | Edit

Martin has given workshops and panel presentations on tech issues and on renewal movements in the Religious Society of Friends.

Biographies

TECH:
Martin Kelley is a Philadelphia area web designer who has been building online communities since 1995. An early adopter of user-created media, he was blogging in 1997 and picks up every social media service. In 2008 O'Reilly Media published "Web 2.0 Mashups and Niche Aggregators," his first published tech publication. A professional web developer and consultant, he builds sites and writes about tech issues on MartinKelley.com.

QUAKER:
Martin Kelley is a Philadelphia-area Friend with a love out of outreach and ministry and a passion for looking afresh at Friends' testimonies, language and practices. He is editor of Friends Journal, a monthly Quaker magazine, and publisher of the online community site, QuakerQuaker.org. An early adopter of user-created media, Martin has been building online communities since 1995; in 2008 O'Reilly Media published "Web 2.0 Mashups and Niche Aggregators." He writes about tech issues on MartinKelley.com and spirituality at QuakerRanter.org.

Upcoming Speaking Engagements:

Past Workshops and Presentations

2011:

Speaker, Abington Friends Meeting, "Lessons on Vocal Ministry from Early Friends," talk given at First-day school adult class. Jenkintown, Pa., November 6, 2011.

Class guest, Earlham School of Religion. "Writing for Today's Media Market" taught by J Brent Bill. May 24, 2011. Richmond, Ind. via video.

Panelist, Pacific Northwest Quarterly Meeting, "Simplicity, Integrity, Clarity: What is Plain Speech Today?" Washington State via video. April 16, 2011.


2010:

Speaker, Philadelphia Yearly Meeting, "Finding Fellowship Between Friends Through the Internet," part of the "Friends 2.0: New Tools for Our Faith" speaker series. Arch Street Meetinghouse following Interim Meeting sessions, Philadelphia, Pa. September 11, 2010.

Panel Speaker, Writer's Conference sponsored by Quakers Uniting in Publications. Richmond, Ind., via video. April 2010.

Associate Teacher, Pendle Hill, for a weekend workshop "Convergent Friends and the New Monastics." Pendle Hill Conference Center. Wallingford, Pa. May 2010.


2009:

Speaker, "An Introduction to Convergent Friends." Salem Quarter Meeting. Greenwich, N.J. September 13, 2009.

Facilitator, "Friends Testimonies, What Canst Thou Say?" Two-part session. Young Friends Summer Gathering (Philadelphia Yearly Meeting). Camp Onas, Ottsville, Pa. August 25, 2009.

Co-leader, "Reclaiming the Power of Primitive Quakerism." Weekend workshop. Ben Lomond Friends Center. Ben Lomond, Calif. February 2009.

Presenter, "Friends Schools and Web 2.0" (video). Panel discussion for Friends Council on Education. At Germantown Friends School, Philadelphia, Pa.. January 2009.


2007:

Presenter, Religion and Technology Teachers Peer Network (Friends Council on Education). Center City Philadelphia, Pa., December 2007. Also available as Google Slideshow Presentation

Co-presenter, with C Wess Daniels, for a panel on the Convergent Friends movement. Ohio Yearly Meeting annual sessions. Barnesville, Ohio, August 2007.


2006:

Teacher, "Quakerism 101". four-session course for Moorestown Friends Meeting. Moorestown, N.J. October -November 8, 2006.

Co-faciliator, On Fire: Renewing Quakerism Through a Covergence of Friends. Interest group, FGC Gathering. Tacoma, Wash., July 3, 2006.

Invited Guest, Quakerism classes, William Penn Charter School. Philadelphia, Pa.. April 2006.

Leader, Food for Fire weekend workshop, New York Yearly Meeting's Powell House conference center. Old Chatham, N.Y. February 2006.


2005:

Co-leader, Strangers to the Covenant (five sessions), workshop for high-school Friends, FGC Gathering. Normal, Ill., July 2005.


2004:

Teacher, Quakerism 101 (six sessions), Medford Friends Meeting. Medford, N.J. September-November, 2004.


2003:

Teacher, "Living in the Light" Quakerism 101 course (one session), Central Philadelphia Friends Meeting. Philadelphia, Pa. March 2003.

See also: Publications and Media List

Contact

Email: martink@martinkelley.com
Phone: (609) 365-0123

Categories: speaker | Edit

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