Pages Web Design

MartinKelley.com is a web design house based in Hammonton, South Jersey. Owner Martin Kelley has twenty years of real-world experience and practical advice for small businesses and nonprofits.

Call (609) 365-0123 or email at martink@martinkelley.com

What Customers Are Saying:

✔ “Good communicator, is very value-conscious.”
✔ “Flexible in working with me to achieve what I was looking for within my budget.”
✔ “One of the most honest and trustworthy people I've ever hired.”
✔ “Highly-personable, an expert in current technological approaches.”
✔ “Our ‘go-to’ guy, especially involving Web 2.0 and Search Engine optimization.”

Full quotes on the References page.

Check the Contact Page for rates, typical costs and information on housecalls!

Mike's Precision CarpentryMichael Oliveras is a long-time union carpenter making the entrepreneurial jump and starting his own business: Mike's Precision Carpentry, serving the New Jersey, Pennsylvania and Delaware from his shop in Hammonton, NJ. He came to me looking for a webpage to advertise his new enterprise.

It's a simple design, a typical small-business site of half-a-dozen pages. The color scheme matches his business cards for a bit of branding. Oliveras faced a problem typical for new businesses: a lack of good photos. The work he's done for many years is not technically his own (per the employment contracts) so for now the pictures are a mix of the few jobs he has done on his own and a few stock images. I'm sure he'll have a well-rounded portfolio before long and we'll be able to fill out the site with his own work. In the meantimes, he added a couple of great pictures of him and his family on the "About Us" page to give it that personal touch.

See it live: www.mikesprecisioncarpentry.com

Categories: Client Sites , Custom Design , Local , Small Business
Tags: Branding, Carpentry, Entrepeneur, Hammonton, Personal, Small Business, South Jersey, Stock Photos | Edit
One of the great things about Web 2.0 is the empowerment of average users. With Twitter and Facebook pages, individuals can now respond back to companies and organizations with a few strokes of the keyboard. Google's recently entered the fray with an intriguing project called Sidewiki. Once again, companies and nonprofits interested in managing their online brands need to be aware of the new medium and how to track it.

What is Sidewiki?
Google started its sidewiki project in September 2009. It's a sidebar that can attach to any page on the internet via the Google Toolbar. Users gain the ability to comment on any page on the internet. Google uses a ranking system based on votes and various algorithms to determine the order of the comments.

When a user of the Google Toolbar visits a page with Sidewiki notes they see a small blue button of the left side of the page with two white chevrons (see screenshot on the right). Clicking on this opens the Sidewiki sidebar. Here they will see comments left by previous visitors. They are be able to add their own comments.

Visionaries have long dreamed of a web with this kind of two-way communication but similar sidebar commenting systems have failed to gain enough momentum to become viable. If this were just another venture-capital-fueled attempt, it would be something marketers could ignore unless and until it became widely used. But with Google behind Sidewiki, it's a service we need to take seriously from the start.

Users Talking Back
When we put together websites, we get to control the message of our little corner of the internet--we have the final say on the material we present. If Sidewiki becomes popular, this will no longer be true. Fans, disgruntled employees and competitors can all start marking up our sites--yikes! But those brands that have embraced the Web 2.0 model will love another place where they can interact with their audience. Today's marketing goal is mindshare--how much of a user's attention span can you win over. The more you get visitors to think about your brand or your message, the more likely that they will buy or recommend your product or service. You need to be active on whatever online channel your audience is using.

Watching the Conversations
What's a good brand manager to do? The first thing is to make sure you have the latest version of Google Toolbar installed on your working browser (get it here) and that you have the Sidewiki service enabled (I've started a Sidewiki for this entry so if it's working you'll see the blue button in your browser).

Brand Management
Google allows website owners the first comment. If you are registered as the owner of a site via Google Webmaster Tools, then you get first say: when you post to the Sidewiki of a page you control, Google gives you the top spot. This is very good. Should you do it?

Probably not. At least not yet. I don't see people using Sidewiki yet. Most websites still don't have any comments. Even Google's projects often fail to gain traction and there's no guarantee that Sidewiki will take off. If your page doesn't have any comments, I wouldn't recommend that you make the first. If there are no Sidewiki entries, the blue button won't be there and visitors probably won't even think to comment.

If you notice that a visitor has started a Sidewiki for your site by leaving a comment, then it's time to log into your Google Webmasters account and leave an official welcome message. Even though you're second to the conversation, you will get first position thanks to your ownership of the website.

The introductory note should briefly welcome visitors. It will appear alongside your website so there's no need to repeat your mission statement, but it is a place where you can give helpful navigation tips and stress any actionable items that the casual visitor might miss. You might consider inviting visitors to sign up for your site's email list, for example.

The Future
Users can tie their Sidewiki comments into Twitter and Facebook accounts. They can leave video comments. If the service takes off there will surely be a mini-industry built around comment optimization. Spammers will get hard at work to game the system. But none is really happening now. Despite a bit of fear-mongering on marketing blogs, Google Sidewiki is a long ways away from being something to lose sleep over. 

More Information:


Categories: Practical 2.0
Tags: Algorithm, Attention Economy, Brand Management, Brand Manager, Comments, Competitors, Conversation, Facebook, Fans, Google, Google Toolbar, Google Webmaster Tools, Marketing, Mindshare, Sidewiki, Techcrunch, Twitter, Web 2.0, Wikipedia | Edit
Elisabeth Olver ArtistElisabeth is a painter and artist who specializes in original acrylic paintings and giclee prints of nature and South Jersey beach scenes. Her existing site was attractive, but it didn't have online ordering and she wasn't able to update it herself.

We put together a features list and then went through a round of concept screenshots which I built in Adobe Fireworks and Photoshop (you can see our work here!). Design in hand, I built a customized Movable Type site. A specialized template allows her to enter information about the each piece: medium, theme, price and the URL to it's image (most of which are hosted on Flickr). Movable Type pulls these together into various category and individual art pages, with automatically-generated Paypal "Buy" buttons for available pieces. We stressed search-engine visibility so there are many categories and they all cross-link with each painting.

Visit: Elisabeth Olver
Categories: Client Sites , Custom Design , Journalists & Artists , Movable Type , Small Business
Tags: Acrylic, Art, Artists, Beach, Concept Screenshots, Customized Templates, Fireworks, Flickr, Giclee, Movable Type, Nature, Online Ordering, Paintings, Paypal, Photoshop, Search Engine Visibility, South Jersey | Edit
Alliance CemeteryI was hired to redesign the website of a cemetery that represents a fascinating slice of South Jersey history. In the 1880s, a group of Jews escaped Russian pogroms, came to America and started a "return to the soil" movement that led to the establishment of an agricultural colony in the small Salem County crossroads of Norma, New Jersey. Before long they established Alliance Cemetery.

The new Alliance website highlights the entrance gate. The cemetery has hired a surveying company to do a detailed map of the plots and we hope to add this in with a Google Maps mash-up when the data becomes available. A detailed history and photos are also in the works.

The design is hand-coded from scratch and is probably the most tasteful design of my portfolio. The pages themselves are editable by the client using CushyCMS and the Directions page has an integrated Google Map.

Visit: AllianceCemetery.com
Categories: Client Sites , Faith-Based , Local , Nonprofit
Tags: Cemetery, Design, Google Maps, History, Jewish, Norma, Photos, Salem County, South Jersey, Vineland | Edit

I'd like to talk today about social media and nonprofits. I've had a couple of interesting projects lately helping nonprofits put together Facebook Pages, LinkedIn Groups and Twitter sites. I think this is an exciting way to reach out to audience members.

Today: Email Lists

Over the last few years we've focused on email lists. We all have big email lists--tens of thousands of users, segmented all sorts of different ways. We send out dozens of emails a week and they end up seeming not spam.

Facebook Pages

A new era is coming with social media. A big change is Facebook Pages. These are geared toward advertisers although you don't need to have a Facebook advertising campaign to use them. In March 2009, Facebook redesigned Pages to act much more like typical user profiles: there's a wall, there's an activity stream, and you can associate different applications with them.

Two things about Pages are exciting. One is the activity stream. People who sign up as "fans" of your Page see what you're putting out in their individual stream. They'll log into Facebook and see that messages like "Jen just got engaged!" or "Joe is having a bad hair day" and that your organization is having some great event coming up this weekend. You're seen in the association of happy news from their friends. It's different from a spammish email because it's coming in with the context of their friends, which is very powerful for publicity.

The other nice thing about Facebook Pages is that they're public. A lot of portions of Facebook aren't but making Pages public means you can point to them from your website or other social media campaigns.

I think Facebook fan groups are going to be the new email list. They are the way we'll be able to reach out to people. I'm very excited about this because there's all sorts of easy multimedia possibilities. You can integrate with Youtube, with Twitter, with podcasts, etc., embedded for fans of your Facebook page to see as it's happening. This is much more exciting than some of the emails that we send out. They are also more interactive because fans can post things on your fan walls so you can have conversations on your sites.

Intimate, immediate, engaging

What the smart nonprofits are going to be doing is a lot of posting in a style that's authentic and intimate and less worried about being slick than we've typically been.

What I would love to see nonprofits doing is to get serious about video. I'm not talking about fancy video, hauling in videographers for six months shooting a three minute slick commercial. Get an inexpensitve video recorder and start doing five minute interviews with the people your organization serves. This will differ depending on your organization's focus. One advantage to simple videos is that you can convince even the busiest of your interviewees to take out a few minutes. You make these videos and post them to Youtube, Vimeo or directly to Facebook video. It doesn't matter where they hosted but you'll have to make sure they're embedded on your Facebook fan page.

Building our Facebook Fan Page

How to direct? You can direct in the emails you're sending out or through other sources. Twitter is a great way of directing people to what's happening: you send out a 140-character "tweet" with an interesting tease about the video you've produced and a link to the Facebook fan page.

The whole goal is to get Facebook fans. Once you're in as a fan, you show up in their activity streams. All the fans get to see the events you're organizing, the videos. If you have extra tickets to an upcoming event, post about it because people will see it immediately. It's a wonderful way to reach people quickly in a way that's not as intrusive as email (I suspect a lot of younger users are actually checking their Facebook homepage more often than their emails!).

The New Nonprofit Outreach

I'd love to see a lot more of these intimate, almost home-made videos going up on Facebook fan pages and using fan pages as a way of connecting with people. We can think of these as the new email list.

I would strongly encourage nonprofits to use all of these these media to reinforce their message and to find new ways to reach their audiences in a much more engaging, intimate way.

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Martin Kelley is a web developer and social media consultant specializing in nonprofits. This post is a loose transcription of his video, Nonprofits and Social Media. This essay is also available on the MartinKelley.com Facebook fan page.

Categories: Facebook , Niche Marketing , Practical 2.0
Tags: Activity Stream, Email, Facebook, Linkedin, Nonprofit, Outreach, Pages, Profits, Twitter, Youtube | Edit
ReadWriteWeb: Technology is Great, but Are We Forgetting to Live?I usually describe myself as a "Web Developer," but often the technical aspects of my job are the least valuable service I provide. Above it I would rank what you might call my experience as a web citizen and online publicist. I put my first website together years before upstart sites like "Google" and "Myspace" came along and I published what I later realized was a "blog" the same month the word "weblog" was coined. I help clients connect with their audiences with a mix of print content, podcasts, pictures and videos, whether delivered through the open web or specialized services like Twitter or Facebook. A better job description might be Technology Lifestyle Guru.

So it was neat to be quoted last week in ReadWriteWeb, a top-twenty blog with hundreds of thousands of readers and a syndication deal with the New York Times Technology section. The article was "Technology is Great, but Are We Forgetting to Live?" by Sarah Perez. In a section called "When Should You Disconnect?" she wrote:
The fine line between what's worth documenting and what's not is a hard one to define. We immediately assume that the most important, the biggest, the most incredible moments are those that should be recorded. But it's these very moments that are best to experience live, with our full focus. As religious-focused blogger Martin Kelley notes, "there are times where our presence is much more important than any documentation." (He had just surprised himself by reviewing the grainy, blurry photos he felt it necessary to take while watching a bride walk down the aisle. In retrospect, this was exactly the kind of moment that could have gone unrecorded.)
It's a bit ironic that for all of the tech writing I do I was cited for my personal blog, but this blurring of the line between identities is becoming more common with the web. Thanks to Sarah and ReadWriteWeb for the mention!
Categories:
Tags: Lifestyle, Nytimes, Readwriteweb, Technology | Edit
Web 2.0 tools have changed the boundary lines between techies and program staff in many nonprofits over the past few years. At least, they should have, though I know of various organizations that haven't made the conceptual leap to the new roles.

OLD SCHOOL: Webmaster

Let me explain by talking about my own changing work role. Even a few years ago, I was a paid staff webmaster. You could divide my work into two large categories. The first was techie: I managed server accounts, set up required databases, designed sites. I got into the HTML code, the PHP, the Javascript, CSS, etc.

The other was content: when program-oriented staff had new material they wanted on the website they would email it to me or walk it over. I would put in my work queue, where it might sit for weeks if it wasn't an organizational priority. When it came time to add the material I would boot up Dreamweaver, a relatively expensive program that was only accessible from my laptop and I would put the material onto the website. Needless to say, with a process like this some parts of the website never got very much attention.

At some point I start sneaking in a content management system for frequently-changed pages. This seemed very hackish and not good at first but over time I realized it greatly speeded up my turn-around time for basic text content. But the organizations I worked for still relied on the old model, where staff give the webmaster content to put up.

NEW SCHOOL: Web Developer

Nowadays I'm a web developer, a freelancer with an ever changing list of clients. I typically spend about a month putting together a site based on a content management (like this) or automatic feed system (like I did for Philadelphia's William Penn Charter School). I do a certain amount of training and while I might add a little content for testing purposes, I step back at the end of the process to let the client put the material up themselves. I'm available for questions but I'm surprised about how rarely I'm called.

Here's two examples. Steadyfootsteps is a blog by an American physical therapist in Vietnam. When we started, she didn't even have a digital camera! I gave her advice on cameras, started her on a Flickr account, set up a fairly generic Movable Type blog with some custom design elements and answered all the questions she had along the way. She went to town. She's put tons of pictures and embedded Youtube videos right in posts. Here's a non-techie who has contributed a lot to the web's content!

Penn Charter is a school that was already on Flickr and Youtube but wanted to display the content on their website in an attractive way. I pulled together all the magic of feeds and javascripts to have a media page that showcases the newest material.

They're very different sites, but in neither instance does the client contact me to add content. They rely on easy-to-use Web 2.0 services: no specialized HTML knowledge required.

NEW TOOLS, OLD MODEL

I got an email not so long ago from an old boss who manages a monthly magazine. Her site has been radically rebuilt over the years. Dreamweaver is out and content management is in. They use Drupal, which my friend Thomas T. of the Philadelphia Cultural Alliance tells me won the recent popularity contest among nonprofit techies. This is great, a definite step forward, but what confused me is that my old boss was asking me whether I would be interested in returning to my old job (the successor who oversaw the Drupal upgrade is leaving).

They still have a webmaster? They still want to funnel website material through a single person? Every staffperson there is adept at computers. If a physical therapist can figure out Flickr and Movable Type and Youtube, why can't professional print designers and editors?

My hourly rate ranges from two to five times what she'd be likely to pay, so I turned her down. But I did ask why she wanted a webmaster. Now that they're on Drupal it seems to me that they'd be better off switching from the webmaster to the web developer staffing model: hire me as a freelance consultant to do troubleshooting, staff training and the occassional special project but have the regular fulltime staff do the bulk of the content management. I'd think you'd end up with a site that's more lively and updated and that the cost would about the same, despite my higher hourly rates.

I've heard enough stories of places where secretaries have come out of the shadows to embrace content management and have helped transform websites. I'm the son of a former secretary so I know that they're often the smartest employees at any firm (if you walk into an office looking for the expert on advanced Excel features you'll surely find them sitting right there behind the receptionist desk).


FINALLY: WHAT'S UP WITH DRUPAL?

I'm trying to join the bandwagon and use Drupal for a upcoming site that will have about a dozen editors. But there's no built-in WYSIWYG editor, no little formatting icons. Sure, I myself could easily hand-code the HTML and make it look nice. But I don't want to do that. And it's unrealistic to think I'm going to teach a dozen overworked secretaries how to write in HTML. The interface needs to work more or less like Microsoft Word (as it does in Movable Type, CushyCMS, Google Docs, etc.)

Most Drupal sites I see seems from the outside like they're still old school: staff webmaster through whom most content funnels. Is this right? Because if so, this is really just an institutionalization of the content hack I did six years ago. Can anyone point me to lively, active Drupal sites whose content is being directly added by non-techie office staff? If so, how is it set up?
Categories: Drupal , Practical 2.0 , Web Design
Tags: Css, Dreamweaver, Drupal, Flickr, Javascript, Movable Type, Penn Charter, Philadelphia, Php, School, Web 2.0, Web Developer, Youtube | Edit
William Penn Charter School Media PagesOne element of a general social media consultancy project I've undertaken with Philadelphia's William Penn Charter school is a dynamic media page. They had collected a large number of photos, movies and podcast interviews, but the media page on their site was static and without pictures. I worked with them to come up with media policies and then built a media site that automatically displays the latest Flickr sets and Youtube videos, all laid out attractively with CSS. The Flickr part was complicated by the fact that Flickr doesn't produce feeds of sets and this required access to it's API and fairly extensive Yahoo Pipes manipulation. The original podcasts were just uploaded MP3 files and I worked to collect them together via Odeo (hosting) and Feedburner (feed publishing), which then provides RSS and iTunes support. The actual content for the page is collected together on the Martinkelley.com server and embedded into the Penn Charter media pages via javascript. Other work with Penn Charter includes Google Analytics and Dreamweaver support.

Update: PennCharter redesigned their website in August 2009 and the Media Page is unavailable.

Client Testimonial:

"Martin has worked for our school to integrate Web 2.0 technologies into our communication materials. Martin is highly-personable and his is an expert in current technological approaches. This is a hard match to find in consultants." April 30, 2009

Michael Moulton, Technology Director, William Penn Charter School.
Hired Martin as a IT Consultant in 2007, and hired Martin more than once.
Top qualities: Personable, Expert, High Integrity.

Categories: Client Sites , Educational
Tags: Analytics, Consultant, Css, Dreamweaver, Flickr, Javascript, Media, Odeo, Penn Charter, Podcasts, School, Yahoo, Youtube | Edit
A site put together by two consultants to the natural food industry. All pages were editable by a Movable Type powered content management system. A notable feature was a e-commerce subscription function with private log-in pages. This consultancy business was closed in May 2008 and the site was taken down.
Categories: Client Sites , Custom Design , Movable Type , Small Business
Tags: Consultant, Log-In, Movabletype, Natural Foods, Pdfs, Private | Edit
I live about a quarter mile from the border with Winslow NJ (08095), minutes from most of the township. I even have a little internet fame for having a well-document trip report of my bike trip to the legendary Blue Hole of Winslow (it's one the most visited pages on my personal blog!).
Categories: winslow
Tags: 08095, Blue Anchor, Camden County, Cedarbrook, Cross Keys, Hammonton, New Brooklyn, Web Design, Williamstown, Winslow | Edit
Martin Profile PictureMartin Kelley is a web designer in the Philadelphia area. Here's the story of his evolution from activist book editor to social media web guru!

Categories: Martin
Tags: Alternative Press, Book Editor, Economics, Editing, Email, History, Independent Bookstores, Journalism, Music, New Society Publishers, Peace Groups, Philadelphia, Pictures, Quaker, Small Business, Social Media, Typesetting, Web Design | Edit
Categories: | Edit
I was referred to a website the other day that barely exists, at least in the way that I see sites. It's homepage was built entirely in Flash, was completely invisible to search engines and barely functioned in Firefox. Domaintools.com gave it an SEO score of zero (out of a scale of one hundred). It's Google PageRank was three out of ten, making it less visible that my kid pages. But this was a website for a high-flying web development house, a company that works with some of Philadelphia's most prominent and well-endowed cultural institutions. Their client work isn't quite as invisible, but their website for Philadelphia's relative-new $265 million performance arts center has a PageRank equivalent to my personal blog--youch!

I think there's a lesson here. Prominent cultural institutions don't look at Google (and SEO-friendly developers) because they're big enough and well-known enough that they assume people will find them anyway. They're right, of course, but how many more people would find them if they had well-built websites? And what's the long-term vision if they're relying on their established reputation to do their web marketing?

It's perhaps impossible for a net-centric start-up to replicate a hugely-endowed cultural icon like an orchestra or ballet, giving some degree of insulation to these institutions from direct internet competition. But if these nonprofits saw themselves in the entertainment business, competing for the limited attention and money of an audience that has many evening-time possibilities, then you'd think they'd want to leverage the internet as much as they could: to use the web to reach out not only to their existing audience but to nurture and develop future audiences.

Are the audiences of high brow institutions so full of hip young audiences that they can steer clear of web-centric marketing?
Categories: Analytics
Tags: Firefox, Google Pagerank, Institutions, Performance Arts Center, Personal Blog, Score, Search Engines, Seo | Edit

Integrating the Flickr photo sharing service with your blog is a wonderful way to easily add photos to your site. With a little extra effort you can get Flickr to work for you.

Flickr in your blog

When you want to embed a Flickr-hosted photograph into one of your blog entries, first start by going to the photo's page in Flickr. Click on the "All Sizes" button on top (with the magnifying glass icon), and then pick the size you want for your blog post--small and medium work well for blog entries.

Underneath the resized picture is a box with Flickr's coding (you have to be looking at your own account and be logged in to see this). Simply cut and paste this into your blog entry and the picture will appear there. If you want your text to wrap around the picture you'll want to add a little coding to what Flickr gives you. Somewhere inside the "img" text you need to add wrapping instructions. An easy place is between the text that reads:
height="180" alt="whatever it says"
...now reads:
height="180" align="left" alt="whatever it says"
Change left to right to have your photo align that way.

Your blog in Flickr

Many users don't realize that people sometimes find your Flickr photos and not your blog. Google indexes Flickr nicely and Flickr's own search is popular. In the description of your photos you should add a link back to your own blog. If you have a blog entry concerning that actual picture, link directly back to that entry.

You'll have to hand-write the HTML link for this (sorry, Flickr doesn't have a link button). It should look something like this:

Description of the photo. For more read, <a href="http://www.site.com/blogentry">What I know about Flickr</a>.

Here's a screen shot of the editing screen for this Flickr entry:

Results

That post about my trip to a legendary South Jersey locale is one of the most visited pages on my personal blog. A good bit of it comes from the links in Flickr!

Remember to put a lot of desired keywords into your Flickr title and all link text. Keywords are those phrases that you think people might be searching for.

Categories: Niche Marketing , Practical 2.0
Tags: Blog, Flickr, Img, Medium Work, Photo Sharing, Photograph, Photos | Edit
A few weeks ago, Yahoo unveiled a new mash-up service called Pipes. It's sophisticated AJAX-powered graphical interface lets you pull in XML feeds, combine them, filter them and output the result as a customized RSS feed. I've recently used it to create specialized events pages for my blog aggregator. In this series of posts I'll show you how it's done. Each post will be one part of the puzzle.

The first tutorial shows how to pull in a Del.icio.us feed.

Step 1: Input tags

The Del.icio.us social bookmarking system runs much of my aggregator: users see a post they like and bookmark it in Del.icio.us with a special tag.

The first step in Pipes is to collect the input (right). Pull the "Text Input" module (above) onto your Pipes work space. This lets you collect user input. Give it both a name and a prompt. In most instances it's fine that these be the same as the prompt won't be visible in the end. It's good to put something down in Debug for later on in the Pipes process.

Step 2: Construct the RSS call

We take our two input tags and use them to construct an URL by using the "URLBuilder". The base URL is Del.icio.us's RSS feed (http://del.icio.us/rss/). The URL builder adds the user input then the tag input to give us a valid URL (http://del.icio.us/rss/user/tag/).

Step 4: Grab the feed

Yahoo Pipes' "Fetch" module takes that URL input and turns it into an RSS feed. Shown to the right is Fetch with the final "Pipe Output".

See it in action

You can see how this fits together by going to my Del.icio.us Sample page on Pipes. You can make a copy and play with it yourself. Add "&user=username&tag=tagname&_render=rss" to that URL and you've made it a feed.

Okay so I've turned a Del.icio.us RSS feed into... a Yahoo Pipes RSS feed with identical input and output. Well, we're only getting started. Our input tags can be reused for other searches and spliced together inside of a more elaborate Pipe. That's where the fun starts and I'll get there soon.

The other advantage of sending things through Pipes is that we can easily rename fields. Del.icio.us, Flickr and other services often extend RSS standards by including metadata in "dc" fields, an abbreviation for the Dublin Core standards extension. A recent entry from my Del.icio.us feed includes this:

     <dc:creator>martin_kelley</dc:creator>
<dc:date>2007-03-15T05:18:53Z</dc:date>
<dc:subject>tech tech.design</dc:subject>

Standard PHP parsers like MagpieRSS and SimplePie often have trouble pulling dc data. With Pipes you can rename the fields you like; in theory that should make them more accessible to the parsers. You can also combine fields and use Pipes' Regex module to operate on them with regular expressions.

Categories: Practical 2.0 , RSS Syndication
Tags: Aggregators, Ajax, Delicious, Graphical Interface, Input Module, Input Tags, Instances, Mash, Pipes, Puzzle, Social Bookmarking | Edit
Whenever I talk with fellow web designers, the issue of "SEO" invariably comes up. That's techie slang for "search engine optimization," of course, that black science of making sure Google lists your site higher than your competitors. Over the years a small army of shady characters have tried to game the search engine results.

I've always thought such tricks were pathetic and bound to lose over the long term. Search engines want to feature good sites. It's in their best interest to make sure the sites listed are the ones people want to see. A search engine that returns unsatisfactory results quickly becomes a has-been in the search engine competition. So as soon as a site such as Google notices some new SEO trick is skewing the rankings they tweak their secret search algorithm to fix the SEO loophole.

Just Give Google the Content It Loves

In theory it's easy to make Google, Yahoo, MSN and the other big search engines happy: give potential visitors site they'll want to visit. Forget the tricks and spend your time putting together an amazing site. Search engines like text, so write, write, write.

I'm looking to join a web design house, which means I've been interviewing with slick web developers lately and whenever they ask me the best way to increase SEO for their clients, I tell them to start a blog. They look at me like I'm an idiot but it's absolutely true: two blog posts a week will end up being over 100 pages of pure content. All of these sites full of Flash animation get you nowhere with Google.

Just a note that any kind of text-rich web system can achieve many of the same results--blogs are just the easiest way yet to get content on your site.

Presenting What You Already Have: Blog your Water Cooler Chat

When I talk to people about starting a corporate blog they quickly start telling me how much work it will be. Bah and Humbug--your company's life is probably already filled with bloggable material!

I used to work in a bookstore where I did most of the customer service, much of it by email. About two or three times a week I'd get a particularly intriguing query and would spend a little time researching an answer (mostly by looking through the indexes of our books and searching the arcane sites of our niche). This research didn't always pan out to a book sale, but it marked our bookstore as a place to get answers and gave us a competitive advantage over Amazon and its ilk. Each of my email answers could have easily been reformatted to become a blog post. By the end of a year, I'm sure the volume coming from these obscure searches would be quite high (see yesterday's Long Tail Strategy post on the HitTail blog for an account of how attention to search engine's one-hit-wonders helped achieve a widespread keyword dominance).

Whenever something new happens that breaks you out of your routine, think about whether it's bloggable. At the bookstore, a new book would come in and we'd spend ten minutes talking about it. That conversation reached half-a-dozen people at most. In that same ten minutes we could have written up a blog post saying much the same thing.

Last Spring a controversial article appeared in the local newspaper that tangentially involved my employer. That morning my workmates gathered together in the reception area for the better part of an hour trading opinions and wisecracks. After about five minutes of this, I slipped back to my office and wrote my opinions and wisecracks down into my blog. I hit post and came back to the reception area--to find my workmates still blathering on, natch. My post reached hundreds and took no more time out of the work day than the reception pontifications.

Humans are social animals. We're always blogging. It's just that most of the time we're doing it verbally around the water cooler with three other people. Learn to type it in and you've got yourself a high-volume blog that will add invaluable content and SEO magic to your site.

Mix up your content: Tag Your Site

Lastly, a point to webmasters: it usually pays to think about ways to re-package your content. My most recently experience of this was tagifying my personal blog over at "QuakerRanter.org." Every time I post there a Movable Type plugin fishes out the key words in the article and lists them afterwards as tags. These tags are all linked in such a way that results send the term through the site's search engine to give back an on-the-fly index page of all the posts where I've used that term.

Tags are like categories except they pick up everything we talk about (when we use them aggressively at least, and especially when we automate them). We don't necessarily know the categories that our potential audience might be searching for and tagifying our sites increases our keyword outreach exponentially. My personal blog has 239 entries but 3,860 pages according to Google. It's the parsed out and re-packaged content that accounts for all of this extra volume. This doesn't increase traffic by that nearly that much, but last month about 30% of my Google visits came from these tag indexes. More on the mechanics of this on my post about the tagging.

Categories: Beyond SEO
Tags: Google Yahoo, Loophole, Search Algorithm, Search Engine Optimization, Search Engine Results, Search Engines, Seo, Yahoo | Edit
Every web designer under the sun talks about search engine optimization (SEO), but it amazes me to see how often basic principles are ignored. I'm in-between jobs right now, which means I'm spending a lot of time looking at potential employers' websites. I've decided to start a series of posts on SEO myths and realities that will talk about designing for maximum visibility.

I'm not going to focus on any of the underhanded tricks to fool search engines into listing an inappropriate page. Google hates this kind of tactic and so do I. You get visits for having good content. Good search rankings are based on good content and the best way to boost your content is to present your page in a way that lets both humans and search engines find the content they want. Part one is on website analysis and tracking.

Don't assume that your website is easy to navigate. One of the neatest things about the web is that we have instant feedback on use. With just a little tracking we can see what pages people are looking at, how they're finding our site and what they're doing once they're here.

Javascript Trackers:

My most advanced sites are currently using four different tracking methods. Most utilize javascript "bugs," tiny snippets of code that send individual results to an advanced software tracking system. I put the code inside a Moveable Type "Modules Template" which is automatically imported to all pages. Installing a new system is as easy as cutting-and-pasting the javascript into the Template and rebuilding the site.

AXS Visitors Tracking System
This software installs on your server but don't let that scare you: this is one of the easiest installations I've ever seen. AXS gives you great charts of usage: you can narrow it specific pages on your site, or even particular search engines or search phrases.

There's also a option to view the lastest traffic by visitor. I love watching this! You can see how individuals are using the site and where they're navigating. I've been able to identify different types of visitors this way and understand the complexity of the audience.

It doesn't seem like AXS is not being developed anymore. The latest stable version came out over two years go, which is a shame.

HitTail
This service watches search-engine links and makes recommendations for new keywords. I wrote about this service yesterday in Blogging for the Long Tail.

Reeferss.com
This is a simple simple bit of software. Like every other tracking system it keeps track of referrers: search engines and websites that bring traffic to your site. But unlike the others that's all it does. Why care then? It provides a real-time RSS feed of these visitors. I bring the feed into my "Netvibes" page (a customized start page, see below) and scan the results multiple times a day.

Google Analytics
The internet's gatekeeper bought the Urchin analytics company in April 2005 and relaunched the product as Google Analytics shortly thereafter. This is becoming an essential tracker. It's free and it's powerful, though I haven't been as impressed by it as others have. See its Wiki page for more.

Internet Trackers:

It's easy to find out what people are saying about you online.

Technorati
This service tracks blogs but you don't need to have a blog to use it, for Technorati will tell you where blogs are linking. Give it your URLs (or those of your competitors!) and you'll know whenever a blogger puts in a link to you. You can also give it keywords and find out when a blog uses them.

Google Blog Search
Google can also let you follow blog references or keyword mentions on the blogs. Google will also track beyond blogs of course. Type "site:www.yourdomain.com" into the main Google search page and you'll see who's linking to your site (or to the competition). There are lots of other services that track blogs and mentions--Sphere, Bloglines, etc. They all have different strengths so try them and see what you think.

Feedburner
The best RSS massager has always focused on ways to track your RSS feed. They've recently introduced page tracking software too. It looks great but I just installed it this week. I still have to see if it's as good as Feedburner's other offerings.

Keeping on top of this flow of data:

It's easy to get overwhelmed by all of this information. Most of the tracking services provide RSS feeds (See The Wonders of RSS Feeds for an intro). I use Netvibes, a customized start page, to pull these all together into a single page that I can scan every morning. Here's a screenshot of part of my Netvibes tracking page--the full page currently shows fourteen tracking feeds on one screen:

So why is tracking important to SEO?

With tracking you find out what people are looking for on the internet. This helps you create pages and services that people will want to find. You might be surprised to see what they're already finding on your site. Some examples:

  • Analyzing one site, I noticed that few pages I thought were obscure were bringing in high Google traffic. I looked at these pages again and realized they did a good job of describing the company's mission. I consequently redesigned the site homepage to feature them and I made sure that those pages contained direct links to its most important services.
  • When I started work for another client I looked at their site and suspected that they're most important articles were not being seen--visitors had to click through about four times to get to them. Six months of tracking confirmed my hunch and gave me the hard data to convince the executive director that we made some small modifications to the design. Having this strong content linked right off the homepage helped bring in Google traffic.
Categories: Analytics , Beyond SEO
Tags: Design, Google, Maximum Visibility, Myths And Realities, Search Engine Optimization, Seo | Edit
A look at the new class of "Single Page Aggregators."

Way back in 1997 I was one of dozens of lots of web designers trying to figure out how to bring an editorial voice to the internet. The web had taken off and there pages and links everywhere but few places where they were actually organized in a useful manner. As I've written before, in December of that year I started a weekly updated list of annotated links to articles on nonviolence, a form we'd now would recognize as a blog.

About eighteen months ago I started a "links blog" of interesting Quaker links, incorporated as a sidebar on my popular "QuakerRanter" personal blog. I eventually gave the links their own URL (QuakerQuaker.org) and invited others to join the linking. I always stumble when trying to tell people what QuakerQuaker is all about. The best definition is that its a "collaboratively edited blog aggregator" but that's a horribly tech description.

The rise of blogs is creating the necessity for these sort of theme-based aggregators. This morning I stumbled on Original Signal, a new site that organzes the best Web 2.0 blogs. A site called PopURLs does the same for "the latest web buzz." A site called SolutionWatch has written about these in Tracking the web with Single Page Aggregators. We're all on to something here. I suspect that sometime this fall some clever person will coin a new term for these sites.

Categories: Analytics , MartinKelley.com , Practical 2.0
Tags: Aggregators, Design, Nonviolence, Personal Blog, Quaker | Edit
I just relaunched my personal blog a few days ago, moving it from nonviolence.org/martink to quakerranter.org. I plan to write a whole big piece about it in the near future. But my access logs just picked up something amazing.

An important part of the redesign was an automatic keyword generator. Posts were run through a script that automatically pulled out keywords from the text. My 2003 article, Going all the way with Movable Type generated the following tags, which appear as links after the post:

Following the links takes you to similarly-tagged articles. At least that's the conceit. When you follow a tag's link you're simply doing a site search for that keyword. A little htaccess rewrite magic is making the result look like it's a static category page.

"Fine and well" you're thinking, "big deal." Well, here's what's cool. There are 225 entries on the QuakerRanter blog. Google's just gone through and indexed the site and is now claiming it contains 1300 pages. Each tag is being indexed as its own page. Every time I mention any interesting term, it becomes a page that Google indexes and delivers to its searchers.

Which brings us to today's cool piece from the access logs. In December of 2004 a rather innocent post on Quaker Ranter became the center of a mini-whirlwind on the political blogs when it mentioned that I had gotten a call from a CBS News publicist interested in Nonviolence.org. All political blogs get publicity calls from news and opinion think tanks trying to suggest (or plant) stories but no one's supposed to talk about it. I only mentioned it because it was so unusual. One of the blogs denouncing the liberal conspiracy my post revealed was the somewhat slimy Little Green Footballs. After a few weeks the denunciations died down.

But this morning, someone looked up littlegreenfootballs in Google and came to my site. Because of my automatic keyword generator, tags, and static-loooking links, I'm now the number two entry, on two three-year old posts, now relocated to a days old quakerranter.org. Cool.

This mixing and matching of content and rich manipulation of data is sometimes lumped together in the cool bu zzphrase folksonomy. Note that none of what I've done is a tricking of Google. Every tag is really going to a page with that content. These are "natural" and "organic" search results in the lingo of SEO. I'm just presenting my information in multiple formats that appeal that the widest array of audiences.

For what it's worth, I don't think I deserve #2 status for "littlegreenfootballs" and I don't think Google will keep it there for long. It's a bit odd that they have elevated that particular term so high and no others tags seem so stratospheric.


Positive Results:

As of February 2007, Google indexes 3,540 pages on QuakerRanter.org, a blog of only 239 posts. In December 2006 30% of my Google visits were to one of the "tags" page. Reconfiguring the blog in this kind of tag-intensive way has more than doubled search engines visits, again in a very natural and organic way. Adding tags has simply made what I've written more accessible to search engines. Very cool.

Negative Ramifications:

Shortly after installing this new system, my servers started periodically crashing (about once/week). The problem would be multiple MT-Search processes overloading the memory.

My guess is that a search engine spider came along and started indexing all of the tags. Each link initiated a search query in Movable Type. The built-in search for Movable Type is just not able to handle this volume of traffic.

I installed Fast Search to solve the problem (tip of the hat to Al-Muhajabah). It took awhile: Fast Search required a MySQL upgrade at my host. After that I needed to install these plugin fixes. Then it was fine-tuning the htaccess files. It was been more work than I initially expected and the tag results now forward to a funny URL that Google doesn't love as much.

Categories: Niche Marketing
Tags: Blogs, Htaccess, Keyword Generator, Magic, Movable Type, Movabletype, Nonviolence, Personal Blog, Quotes, Rewrite, Run Through | Edit
Every website should try to serve a clear set of purposes. Even a personal blog has a target audience, one's friends or family perhaps. While a good site looks simple, it is often very complicated "under the hood."

Google went from being a grad school project to the world's most important search engine by ditching the design clutter of its competitors for a very clean homepage with maximum white space. This effect focused one's attention on the search function. More PhD's are said to work at Google than at any other company in the world, yet the complicated engineering and the tremendous computer infrastructure that brings that logo and search box to your computer is invisible to the average user.

Even websites without PhD designers need to marry a simple outward appearance with a more complicated set of calculations around intended audiences. The average visitor looks at one or two pages on a site and then hits the back button. Often they'll be following a search link and looking at a page buried deep in your site. They'll be there seeking out specific information and you only have about twenty seconds to pitch your site and keep them there. You need to give them a very concise description of yourself or product and you need to entice them with related material.

Any site that consists of more than three pages presents visitors with more information than they can handle. Good design works to funnel visitors to the specific content they are looking for. It's relatively easy to get a first-time visitor but successful websites keep them on your site and give them reasons to return. The key to this is defining your audience and presenting your material with them in mind.

Once you've identified your constituency and built your design, the next step is release. You don't want to pander to a potential audience, but instead converse with them. It's fine to mix different elements of your life together and to write creatively off-topic once in awhile. There are a thousand generic websites crammed full of useless bu zzphrases and unused featured. What you want is one that will have a voice, that builds a niche that no one else might ever have identified. When it comes time to produce content, forget all the slick marketing calculations you've done and let your quirkiness shine.

Categories: Web Design
Tags: Design, Google, Grad School, Personal Blog, Phd, Search Box, Search Engine, Search Function | Edit

Hire Martin! I build sites and online promotion campaigns to your specs and budgets and can be your guide to social media marketing.

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