ReconRabbi is a social network for rabbis associated with the Reconstructionist Rabbinical College. It is designed to provide ongoing education and networking for far-flung alumni.
It's a highly customized, member-only site built on the Ning platform. The typical Ning features are here: video, podcasts and member profiles. Expanded areas include extensive training material for members. We recorded and I edited a series of eight screencasts of approximately five minutes each for their Help section using Screenflow for Mac; topics include signing up, adding discussions, using the customized training material.
Cornerstone is a relatively new church plant in Smithville, Atlantic County, New Jersey. They're site is a simple design built in Movable Type using off-the-shelf templates to keep the budget down. The most exciting part of the site is the podcastsermons and the ability to ask Bible questions and make prayer requests from the homepage. I'm most happy to see the church using the site and updating it regularly!
Pastor Fred Schwenger also has a new local connection: he and a partner have just opened Superior Automotive here in Hammonton at 880 S White Horse Pike!
I'd like to talk today about social media and nonprofits. I've had a couple of interesting projects lately helping nonprofits put together Facebook Pages, LinkedIn Groups and Twitter sites. I think this is an exciting way to reach out to audience members.
Today: Email Lists
Over the last few years we've focused on email lists. We all have big email lists--tens of thousands of users, segmented all sorts of different ways. We send out dozens of emails a week and they end up seeming not spam.
Facebook Pages
A new era is coming with social media. A big change is Facebook Pages. These are geared toward advertisers although you don't need to have a Facebook advertising campaign to use them. In March 2009, Facebook redesigned Pages to act much more like typical user profiles: there's a wall, there's an activity stream, and you can associate different applications with them.
Two things about Pages are exciting. One is the activity stream. People who sign up as "fans" of your Page see what you're putting out in their individual stream. They'll log into Facebook and see that messages like "Jen just got engaged!" or "Joe is having a bad hair day" and that your organization is having some great event coming up this weekend. You're seen in the association of happy news from their friends. It's different from a spammish email because it's coming in with the context of their friends, which is very powerful for publicity.
The other nice thing about Facebook Pages is that they're public. A lot of portions of Facebook aren't but making Pages public means you can point to them from your website or other social media campaigns.
I think Facebook fan groups are going to be the new email list. They are the way we'll be able to reach out to people. I'm very excited about this because there's all sorts of easy multimedia possibilities. You can integrate with Youtube, with Twitter, with podcasts, etc., embedded for fans of your Facebook page to see as it's happening. This is much more exciting than some of the emails that we send out. They are also more interactive because fans can post things on your fan walls so you can have conversations on your sites.
Intimate, immediate, engaging
What the smart nonprofits are going to be doing is a lot of posting in a style that's authentic and intimate and less worried about being slick than we've typically been.
What I would love to see nonprofits doing is to get serious about video. I'm not talking about fancy video, hauling in videographers for six months shooting a three minute slick commercial. Get an inexpensitve video recorder and start doing five minute interviews with the people your organization serves. This will differ depending on your organization's focus. One advantage to simple videos is that you can convince even the busiest of your interviewees to take out a few minutes. You make these videos and post them to Youtube, Vimeo or directly to Facebook video. It doesn't matter where they hosted but you'll have to make sure they're embedded on your Facebook fan page.
Building our Facebook Fan Page
How to direct? You can direct in the emails you're sending out or through other sources. Twitter is a great way of directing people to what's happening: you send out a 140-character "tweet" with an interesting tease about the video you've produced and a link to the Facebook fan page.
The whole goal is to get Facebook fans. Once you're in as a fan, you show up in their activity streams. All the fans get to see the events you're organizing, the videos. If you have extra tickets to an upcoming event, post about it because people will see it immediately. It's a wonderful way to reach people quickly in a way that's not as intrusive as email (I suspect a lot of younger users are actually checking their Facebook homepage more often than their emails!).
The New Nonprofit Outreach
I'd love to see a lot more of these intimate, almost home-made videos going up on Facebook fan pages and using fan pages as a way of connecting with people. We can think of these as the new email list.
I would strongly encourage nonprofits to use all of these these media to reinforce their message and to find new ways to reach their audiences in a much more engaging, intimate way.
I usually describe myself as a "Web Developer," but often the technical aspects of my job are the least valuable service I provide. Above it I would rank what you might call my experience as a web citizen and online publicist. I put my first website together years before upstart sites like "Google" and "Myspace" came along and I published what I later realized was a "blog" the same month the word "weblog" was coined. I help clients connect with their audiences with a mix of print content, podcasts, pictures and videos, whether delivered through the open web or specialized services like Twitter or Facebook. A better job description might be Technology Lifestyle Guru.
The fine line between what's worth documenting and what's not is a hard one to define. We immediately assume that the most important, the biggest, the most incredible moments are those that should be recorded. But it's these very moments that are best to experience live, with our full focus.
As religious-focused blogger Martin Kelley notes, "there are times where our presence is much more important than any documentation." (He had just surprised himself by reviewing the grainy, blurry photos he felt it necessary to take while watching a bride walk down the aisle. In retrospect, this was exactly the kind of moment that could have gone unrecorded.)
It's a bit ironic that for all of the tech writing I do I was cited for my personal blog, but this blurring of the line between identities is becoming more common with the web. Thanks to Sarah and ReadWriteWeb for the mention!
One element of a general social media consultancy project I've undertaken with Philadelphia's William Penn Charter school is a dynamic media page. They had collected a large number of photos, movies and podcast interviews, but the media page on their site was static and without pictures. I worked with them to come up with media policies and then built a media site that automatically displays the latest Flickr sets and Youtube videos, all laid out attractively with CSS. The Flickr part was complicated by the fact that Flickr doesn't produce feeds of sets and this required access to it's API and fairly extensive Yahoo Pipes manipulation. The original podcasts were just uploaded MP3 files and I worked to collect them together via Odeo (hosting) and Feedburner (feed publishing), which then provides RSS and iTunes support. The actual content for the page is collected together on the Martinkelley.com server and embedded into the Penn Charter media pages via javascript. Other work with Penn Charter includes Google Analytics and Dreamweaver support.
Update: PennCharter redesigned their website in August 2009 and the Media Page is unavailable.
Client Testimonial:
"Martin has worked for our school to integrate Web 2.0 technologies
into our communication materials. Martin is highly-personable and his
is an expert in current technological approaches. This is a hard match
to find in consultants." April 30, 2009
Michael Moulton, Technology Director, William Penn Charter School. Hired Martin as a IT Consultant in 2007, and hired Martin more than once. Top qualities: Personable, Expert, High Integrity.
ReconRabbi is a social network for rabbis associated with the Reconstructionist Rabbinical College. It is designed to provide ongoing education and networking for far-flung alumni.
