Real World Web Design

Client projects and tech blog posts about Real World

One of the big bits of tech news yesterday was a leaked slide showing that Yahoo was closing down Del.icio.us, the social bookmarking system that helped define. Yahoo must not do Twitter because it took them till today to finally respond. They now say that Del.icio.us doesn't fit their strategy and that they will be selling it.

Do we care? Should we care? When it started in 2003, Del.icio.us was something innovative and quirky. It helped teach us that our online behavior didn't need to be secret and locked away on our hard drives but could be shared. Indicating that you thought a website was worthy of a bookmark could be a recommendation to friends. Even people bookmarking a site was an indication of it's real world value. For us techies, Del.icio.us opened our eyes up to a world where everything could be an RSS feed and in 2006 I jiggered the social aspects to create a human-powered editorial aggregator QuakerQuaker.org.

When Yahoo bought it we were all a bit nervous but it seemed like a good move. Yahoo could bring server resources and a userbase and take Del.icio.us to the next level. When corporate decided to rename it Delicious.com, it stripped the quirkiness but perhaps signaled a willingness to take this more into the masses.

Diigo Import
Screenshot of my revived
Diigo account, showing
Delicious imports.

Alas, it didn't turn out that way. Delicious settled in and stopped innovating. Eventually the founder left Yahoo. Things got so bad that it seemed exciting when it essentially got a design make-over a few years ago. Competing services sprang up but none were different enough to make many of change our habits.

So yesterday's news is perhaps a good thing. I've been looking at those other services. Diigo.com looks really fabulous. I tried it when it launched in 2006 but wrote it off at the time as a Delicious clone with high ambitions. But they've been working hard. They're onto version five now and they've been adding the kind of cool features that an independent Delicious might have pursued.

For example, you can add a note to a webpage that you're bookmarking and then send a special URL with the site and note. They make it really easy to Twitter this. Last night I bookmarked and tweeted about an online radio service I've been using:

Listening to a lot of Radio Paradise lately. Good background work music, interesting selections: diigo.com/0e8gw

That Diigo link will take you to Radio Paradise's homepage with the note I added. That's really useful.

Diigo just a few moments ago put out a Transition to Diigo FAQ. Exporting from Delicious is really easy and importing it to Diigo is easy too--though not instant, it was about twelve hours. I'm confident enough about Diigo that I've upgraded to the $40/year Premium account--partly chipping in since I imagine they're being hit with lots of new accounts today.

Categories: Practical 2.0
Tags: Del.Icio.Us Delicious Diigo Yahoo | Edit

Martin has had twenty years of experience in the non-profit world. Much of that work has consisted of educating staff in the use of online technologies, publicizing the organization's work, and staying in closer touch with supporters and donors. The new era of social media is presenting even more opportunities and challenges: Martin can help your organization navigate these changes and rethink the relationship between program staff and websites.

  • What kind of software should we consider for our website redesign?
  • Should we start an organizational blog?
  • How interactive do we really want to be?
  • Who's going to do what work?
  • Facebook? MySpace? YouTube? How should we react to these?

Martin has worked with over two dozen non-profit organizations so he knows that the most important questions aren't technological but social: who makes changes, what's the work flow, how does work load change. Martin's practical experience in the non-profit world means he'll give practical advice: not just a solution that might work, but one that does work and is used.

Please contact Martin if you are interested in arranging a consultation.

See also:

Categories: Consulting
Tags: Donors, Facebook, Nonprofit, Social Media, Supporters, Youtube | Edit
RSS feeds are the lingua franca of the modern internet, the glue that binds together the hundreds of services that make up "Web 2.0." The term stands for "Really Simple Syndication" and can be thought of as a machine-code table of contents to a website. An RSS feed for a blog will typically list the last dozen-or-so articles, with the title, date, summary and content all laid out in special fields. Once you have a website's RSS feed you can syndicate, or re-publish, its contents by email, RSS reader or as a sidebar on another website. This post will show you a ridiculously easy way to "roll your own" RSS feed without having to worry about your website's content platform.

Just about every native Web 2.0 applications comes built-in with multiple RSS feeds. But in the real world, websites are built using an almost-infinite number of content management systems and web development software programs. Sometimes a single website will use different programs for putting its contents online and sometimes a single organization spreads its functions over multiple domains.

Step 1: Make it Del.icio.us

To begin, sign up with Del.icio.us, the popular "social bookmarking" web service (similar services can be easily adapted to work). Then add a "post to Del.icio.us" button to your browser's toolbar following the instructions here. Now whenever you put new content up on your site, go that new page, click on your "post to Del.icio.us" button and fill out a good title and description. Choose a tag to use. A tag is simply a category and you can make it whatever you want but "mysites" or your business name will be the easiest to remember. Hit save and you've started an RSS feed.

How? Well, Del.icio.us turns each tag into a RSS feed. You can see it in all its machine code glory at del.icio.us/rss/username/mysites (replacing "username" with your username and "mysites" with whatever tag you chose).

Now you could just advertise that Del.icio.us RSS feed to your audience but there are a few problems doing this. One is that Del.icio.us accounts are usually personal. If your webmaster leaves, then your published RSS feed will need to change. Not a good scenario, especially since you won't even be able to tell who's still using that old feed. Before you advertise your feed you should "future proof" it by running it through Feedburner.

Cloak that Feed

Go to Feedburner.com. Right there on the homepage they invite you to type in a URL. Enter your Del.icio.us feed's address and sign up for a Feedburner account. In the field next to feed address give it some sensible name relating to your company or site, let's say "mycompany" for our example. You'll now have a new RSS feed at feeds.feedburner.com/mycompany. Now you're in business: this is the feed you advertise to the world. If you ever need to change the source RSS feed you can do that from within Feedburner and no one need know.

The default title of your Feedburner feed will still show it's Del.icio.us roots (and the webmaster's username). To clear that out, go into Feedburner's "Optimize" tab and turn on the "Title/Description Burner," filling it out with a title and description that better matches your feed's purpose. For an example of all this in action, the Del.icio.us feed that powers my tech link blog and its Feedburner "cloak" can be found here:

Get that Feed out there

Under Feedburner's "Publicize" tag there are lots of neat features to republish your feed yourself. First off is the "Chicklet chooser" which will give you that ubiquitous RSS feed icon to let visitors know you've entered the 21st Century. Their "Buzz Boost" feature lets you create a snippet of code for your homepage that will list the latest additions. "Email subscriptions" lets your audience sign up for automatic emails whenever you add something to your site.

Final Thoughts

RSS feeds are great ways of communicating exciting news to your audiences. If you're lucky, important bloggers in your audience will subscribe to your feed and spread your news to their networks. Creating a feed through a bookmarking service allows you to add any page on any site regardless of its underlying structure.

Categories: Practical 2.0 , RSS Syndication
Tags: Binds, Content, Content Management System, Email, Glue, Infinite Number, Lingua Franca, Native Web, Real World, Really Simple Syndication, Ridiculously, Rss Reader, Web | Edit
Over on the New York Times, an article about a new Nickolodeon-created website for parents

now in the final stages of beta testing.

In a nonpublic test of the site over the summer by about 1,000 recruited participants, executives learned that these users wanted to blog; now, every user with a profile can, Ms. Reppen said. Through the beta test, which is now open to new members, Nick is learning that parents want spaces to sell their crafts, a separate Christian home-schooling discussion and bigger type on the Web site. Local discussion boards will also be added, as will user-generated video.

They also quote a Nissan marketing executive, who says that "community sites are one of the big phenomenon happening on line this year."

There is a big shift going on.

It's startling to realize that my three year toddler is almost the same age as Myspace and older than Facebook. In just a few short years they've come to dominate much of the online world, especially with under-25 users. The kind of independent blogs that dominate a sites like Livejournal and Blogspot don't have the web of cross-connections--what I called the "folksonomic density"--of the new social networking sites. It seems appropriate that Myspace was founded by spammers: who knows more about sucking people in?

The question: will the net have room for independent niche sites? Myspace is changing its architecture to disable key linking features of third-party embedded plug-ins like the from the popular video site Youtube. The big search sites also want a piece of this market--new features on Yahoo local and the geotagged maps on Yahoo's Flickr are impressive). It all reminds me some of the debates about local food co-ops versus enlightened supermarkets: is it a good thing that organic produce and soymilk can be purchased at the local Acme, even if that cuts into the independent co-op's business? Don't we want everyone to have access to everything? In the end, philosophy won't settle this argument.

Categories: Practical 2.0
Tags: Beta, Facebook, Myspace, New York Times, Nick, Nickolodeon, Nissan, Parents, Phenomenon, Wikipedia | Edit
This essay was originally written in 1995.

IT'S HARD TO IGNORE the sorry shape of the social change community. The signs of a collapsed movement are everywhere. Organizations are closing, cutting back, laying off staff, and dropping the frequency of their magazines.

On top of this, the basic resources we've depended on are getting scarcer. Paper prices and postage prices are going up. Direct mail solicitations are for many economically-unfeasible now. With every abandoned mailing list, with every discontinued peace fair, we're losing the infrastructure that used to nourish the whole movement.

Here in Philadelphia, the last few years have seen food coops close, peace organizations lay off staff, and the bookstores discontinue their political titles. I've been meeting people only a half-generation younger than I who aren't aware of the basic organizing principles that the movement has built up over the years and who don't know the meanings of Greenham Common or the Clamshell Alliance

Like many of you, I'm not giving up. We can't just abandon our work because it's becoming more difficult. We need to struggle to find creative ways of getting our message out there and communicating with others. What we need is a new media.

The Promise of the Web

The Web's revolution is it's incredibly minimal costs. Fifteen dollars a month gets you a homepage. As an editor at New Society Publishers (1991-1996), I've always had to worry whether we'd lose money on a particular editorial project, and it sometimes seemed a rule of thumb that what excited me wouldn't sell. With the Web, we don't have to worry if an idea isn't popular because we're not putting the same level of resources into each publication.

Never before has publishing been so cheap. Just about anyone can do it. You don't need a particularly fast or fancy computer to put Web pages online. And you don't have to worry about distribution: if someone sets their Web browser to your address, they'll get you "product" instantly.

All the forces pushing movement publishing over the edge of financial insolvency disappear when we go online. Switching to the Web is a matter of keeping our words in print. The Web is the latest invention to open up the distribution of words by birthing new medias. The printing press begat modern book publishing just as the photocopier begat zine culture. The Web can likewise spawn a media where words can flourish with less capital than ever before.

Advertising Each Other

The problem with the Web is not accessibility, but rather being heard above the noise. People generally find your website in two ways. The first is that they see your web address in your newsletter, get on their computers and look you up; this of course only gets you your own people. The second way is through links.

Links take you from one website to another. Webpage designers try to get linked from sites of similar interest to theirs, hoping the readers of the other site will follow the link to their webpage. This bouncing from site to site is called surfing, and it's the main way around the web.

Linking is a very primitive art nowadays. The Nonviolence Web has internal links that actively invite readers to explore the whole NV-Web. Everytime someone comes into the NV-Web through a member group, they will be inticed to stay and discover the other groups. By putting social change groups together in one place, we can have a much-more dynamic cross-referencing. Think of it as the equivalent of trading mailing lists in that we can all share those web surfers who find any one of us.

In the web world as in the real one, cooperation helps us all. If you're an activist group doing work on nonviolent social change then contact us and we'll put your words online. For free. If you have your own website already, then let's talk about how we can crosslink you with other groups working on nonviolent social change.

Come explore the Nonviolence Web and let us get you connected. Come join our revolution.

In peace,

Martin Kelley

Categories: MartinKelley.com , Niche Marketing , Web Design
Tags: Bookstores, Direct Mail, Greenham Common, Infrastructure, Mail Solicitations, Peace Organizations, Political Titles, Postage Prices | Edit

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